Smarter Hotel Operations

All In One Place
Maximize staff efficiency, productivity and NOI with our best-in-class tools. Everything from forecasting and automated scheduling to seamless operational workflows and surveys.
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PLANNING AND SCHEDULING
Schedule smarter and control costs
cost efficiency over time. Real-time analytics and automated insights help you keep an eye on your bottom line.

SCHEDULING
- Automated Scheduling
- Demand Forecasting
- Labor Budgeting
- Compliance
- Labor Optimization

BUSINESS INTELLIGENCE
- Real-Time Analytics
- Automated Insights
- Consulting Solutions

TIME AND ATTENDANCE
Track punches and stay compliant from your phone

ATTENDANCE TRACKING
- Mobile Apps
- Team Messaging
- Compliance
- Biometrics & Scanning
- Smart Time Clocks

PAYMENT SOLUTIONS
- On-Demand Pay
- Digital Tipping
- Payroll Integrations

OPERATIONS
Maximize staff productivity

SERVICE OPERATIONS
- Housekeeping Tasks
- Guest Service Requests

PROPERTY & ASSET MANAGEMENT
- Preventative Maintenance
- Inspection Management

Communications
Connecting Guests With Hotel Operations

Guest Experience
- Guest Initiated Requests
- Personalized Service
- Guest Satisfaction Insights
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Operational Efficiency
- Real Time Staff Response
- Track Status
- Measure Staff Management

Mobile Apps
Manage teams on the go
For Managers
- Create schedules
- Make real-time fixes to payroll and schedules
- Send out open shifts and message team members
- Assign tasks, create checklists, and ensure resolution

For Team Members
- Clock in and out
- Swap shifts and message team members
- Access task lists
- Get paid and receive tips
- Give workplace feedback

Powerful connections
Payroll Partners


Human Capital Management


Property Management Systems (PMS)


Frequently Asked Questions
Workforce management software enhances hotel operations by automating scheduling, monitoring real-time labor costs, and ensuring compliance with labor laws. It reduces manual administrative work, allowing managers to focus on guest service. Unifocus integrates with PMS, payroll, and HR systems, ensuring seamless data flow for accurate workforce planning and resource allocation.
Yes, Unifocus automates compliance by enforcing break tracking, overtime rules, predictive scheduling, and union agreement adherence, reducing the risk of fines and labor violations.
Unifocus automates housekeeping task assignments, syncs real-time room status updates with PMS platforms, and optimizes workflows, helping hotels improve housekeeping efficiency by 21% and reduce room readiness delays.
Our preventive maintenance and work order management solution tracks equipment lifecycles, automates service requests, and ensures compliance with brand and safety standards—reducing downtime and costly repairs.
Yes, Unifocus is built for hotels of all sizes—from boutique properties to global chains. It provides:
- Multi-property management tools for centralized labor tracking.
- Cloud-based workforce solutions to support cross-location staffing.
- Customizable workflows for property-specific operational needs.
Unlike standalone scheduling or payroll systems, Unifocus provides an end-to-end hospitality workforce management solution, integrating:
✔ Labor scheduling & forecasting
✔ Real-time compliance tracking
✔ Housekeeping & maintenance automation
✔ Multi-property management
✔ PMS & payroll integrations
Unifocus aligns service demand with staff availability, ensuring the right employees are scheduled at peak times. This results in:
- Faster room turnovers through automated housekeeping task assignments.
- Real-time maintenance alerts to address guest concerns immediately.
- Optimized front desk and concierge staffing for better guest interactions.
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