Dallas, October 26, 2010 - UniFocus today announced that Elysian Hotel has selected the company’s innovative Watson, R.M. Labor Management System (LMS) and Budgeting Software package for its 188-room flagship property in Chicago.
“We are happy to announce our partnership with UniFocus to help us maintain our high service standards,” said Kevin Robinson, General Manager. “The intimate scale of Elysian Hotel makes it all the more critical that we schedule the right staff at the right time and deliver the kind of personalized service that our guests expect.
“The Watson, R.M. Labor Management and Budgeting Systems give us the ability to easily create ‘what-if’ scenarios to accurately forecast business volume, revenues and costs at various levels,” continued Robinson. “We also now have the capability of developing more consistent guest demand patterns, making sure we are covering all of our peak periods.”
Elysian Hotel, Chicago’s first home-grown luxury hotel brand, sets a new standard in ultra-luxury experiences by delivering highly refined service in a sophisticated and timeless setting. Designed by renowned architect Lucien Lagrange, the hotel features 188 lavish guest rooms and suites averaging 889 square feet, grand salons, two restaurants, a bar, 4,500 square feet of function space and an exclusive health club and spa.
“We are pleased about our new partnership with Elysian Hotel and look forward to working with them,” said Mark Heymann, President and CEO of UniFocus. “Watson, R.M. LMS incorporates industry-specific statistical analysis to project short-term demand, optimizes workforce schedules by identifying critical relationships between key volumes, such as number of guests to be served at any point in time, and then automatically schedules the right staff to optimize service. Daily performance reporting ensures the property is meeting operating standards for service and costs while providing the opportunity to assess and, if necessary, correct issues on a real-time basis.
“Moreover, Watson, R.M. Budgeter ties daily operating standards to the property budgets and enables all line item costs to be accurately linked to fluctuating volumes. This ensures that P&L reporting accurately focuses on top line issues and cost performance issues, enabling better improvement strategies to be implemented when appropriate,” added Heymann.
About Elysian Hotel
As the owner, operator and developer of hotels, resorts and private residences, the mission of Elysian Hotel is to restore to hotel-keeping a level of style, taste and grace that is reflective of a bygone era when attention to detail was customary and genuine service uncompromised. The flagship property, located in Chicago, sets a new standard in hospitality as the company expands to gateway cities and resort destinations worldwide. To make reservations please call 312-646-1300or visit www.elysianhotels.com.
