Proactive, Automated, Hassle-Free Maintenance—Every Time with
Knowcross Maintenance
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Streamlined Maintenance Solutions
Why Maintenance Feels Like a Never-Ending Battle?
- Reactive Repairs – Small issues turn into costly breakdowns because problems aren't spotted early.
- Paper Trails & Spreadsheets – Tracking maintenance manually is slow, error-prone & frustrating.
- Delayed Turnarounds – Unclear task assignments leave rooms out of service longer than necessary.
- Lack of Visibility – No real-time status updates mean miscommunication between teams.
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How Knowcross Maintenance Fixes It All
- Automated Work Orders – No more missed requests. Assign, track & resolve maintenance tickets instantly.
- Proactive Maintenance Scheduling – Spot & prevent potential breakdowns before they impact operations.
- Real-Time Task Tracking – Get full visibility into open, in-progress & completed jobs—right from your phone.
- Mobile-First Approach – Your team stays connected with a cloud-based platform that works anywhere.
- Smart Reporting & Compliance – Ensure safety, track performance & generate maintenance reports effortlessly.
Full Knowcross Suite
Trusted by Leading Companies
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Tom Healy
“Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term.”
Tom Healy
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Andre Zotoff
VP of Asset Management, Strategic Hotels & Resorts
“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”
“Time & Attendance helped the staff be even more effective because employees sometimes have more than one job code or department.
Unifocus Time & Attendance machines help them punch in/out in the right department and gives the managers visibility. The system also handles work rules and saves money, as rules can be very complicated with lots of variables. Unifocus Time & Attendance can be customized to the work rules for your area.“
Andre Zotoff
VP of Asset Management, Strategic Hotels & Resorts
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Elliot Brandt
Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.
“A+ rating, no question.”
Elliot Brandt
Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.
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Frequently Asked Questions
Knowcross Maintenance, now part of Unifocus, uses predictive maintenance scheduling and real-time issue tracking to catch problems early. Instead of waiting for a breakdown, the system proactively schedules checks, reducing last-minute emergency repairs and costly downtime.
Unlike traditional platforms that focus only on ticketing, Knowcross Maintenance provides:
- AI-powered automation to predict & prevent issues
- Instant mobile updates for real-time task tracking
- Compliance & reporting features to ensure operational efficiency
- Seamless integrations with PMS & other hotel systems
Staff can receive, update, and close work orders directly from their mobile devices, eliminating paperwork & miscommunication. The system also provides push notifications for urgent tasks, ensuring teams stay responsive—even on the move.
Yes, it does! Whether you manage a single boutique hotel or a large hotel chain, Knowcross Maintenance offers centralized management, property-wide reporting & multi-location visibility—all within a single platform.
The system automates compliance checks and generates detailed audit trails. Maintenance teams can track fire safety, HVAC inspections, and equipment servicing while ensuring adherence to brand, local, & regulatory standards.
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