Complete and Manage Work Orders From the Field — In Real Time
Maintenance Workflows That Move With Your Team
Maintenance doesn’t happen at a desk — and neither should the tools that support it. Unifocus gives engineering teams a mobile-first platform to view tasks, complete repairs, update statuses, and stay connected across departments — all from their phones.
With mobile task execution, technicians can go straight to the issue, take action, and log everything — without delays, paper trails, or miscommunication.
Keep Your Day Organized and Prioritized — Instantly
Technician Work Queues in the Palm of Their Hand
Each technician sees a live queue of assigned work orders and PMs, ordered by priority and due time.
Mobile Views Include:
- Task summary with location, category, and notes
- Due date or SLA timer
- Priority level and escalation status
- Attachments (photos, instructions, checklists)
Benefits:
- Clear workflow every shift
- Reduced radio traffic and supervisor dependency
- Fewer delays and misassigned tasks
Close Tasks Fast, With Full Documentation
In-Field Task Completion
Technicians can complete tasks from their phones — capturing everything required for accountability and follow-up.
Task Completion Features:
- Tap-to-complete with timestamps
- Add notes and job summary
- Upload before/after photos
- Log materials used (linked to Inventory)
- Flag follow-up needs or escalate unresolved issues
Offline Support:
All actions sync when the device reconnects — ideal for basement rooms, back-of-house zones, or utility areas with weak signals.
Ensure Safety, Consistency, and Accuracy Every Time
Checklist and Compliance Tools
Checklist Examples:
- HVAC inspection steps
- Pool pump safety protocols
- Lockout/tagout confirmations
- Emergency lighting or fire safety verifications
Impact:
Better documentation. Fewer shortcuts. Higher safety compliance.
Keep Work Moving — Even If Plans Change
In-App Reassignment and Escalation
If a tech can’t complete a task or discovers a larger issue, they can reassign or escalate it instantly — no handoffs or chasing approvals.
Built-In Actions:
- Escalate to supervisor or alternate team
- Reassign based on availability or skill
- Add comments for the next tech
- Link to service or re-clean tasks when applicable
Measure and Support Your Team Without Micromanaging
Technician Productivity and Time Tracking
Each task feeds into individual and team-level performance reporting — giving you visibility into effort, pacing, and problem areas.
Data Captured:
- Tasks completed per shift or week
- Time-to-complete by category or asset
- Material usage per task
- Delays and exception tracking
- Feedback loop into training or coaching
Reporting Includes:
- PM completion rate and overdue log
- Time-to-complete by technician or task
- Cost and labor tracking
- Asset-level maintenance history
- Audit-ready compliance logs
Use Cases:
- Ensure regulatory and brand compliance
- Improve asset uptime
- Justify capital replacement decisions with historical data
Trusted by Leading Companies
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