Room Assignment & Routing
Intelligent Room Assignments That Save Time and Elevate Service
Room assignment is one of the most important — and time-consuming — tasks at the start of every housekeeping shift. Unifocus eliminates the guesswork with automated assignment tools that optimize based on room status, priority, attendant location, and service needs.
Built to balance workloads, support rush requests, and adapt in real time, Unifocus helps supervisors spend less time planning — and teams spend more time doing.
Assign Rooms in Seconds — Not Hours
Intelligent Auto-Assignment Engine
Unifocus auto-generates assignments based on your operational rules, saving supervisors from manually building routes every day.
Assignment Rules You Can Customize:
- Number of rooms or estimated clean time per attendant
- Floor or wing-based assignments
- Room type, priority, or guest type (e.g., VIP, group, long stay)
- Language, skill level, or preferred pairing logic
- Workload fairness based on historical productivity
Outcomes:
- Balanced assignments with minimal manual effort
- Consistent, defendable distribution of work
- Faster shift starts
Adjust Plans Without Slowing Down the Operation
Real-Time Routing and Reassignment
Supervisors can reassign rooms during the shift based on absences, delays, or unexpected guest needs — all from the same platform.
Live Reassignment Tools:
- Drag-and-drop reassignment across attendants
- Rush room routing with immediate notifications
- In-shift rebalance based on actual progress
- Mobile supervisor access for on-the-fly changes
Always Clean the Right Rooms, at the Right Time
Room Priority and Readiness Integration
Unifocus integrates with your PMS to align assignments with real-time room status and front desk needs — including:
- Early check-in or VIP prioritization
- “Do Not Disturb” and “Stayover” logic
- Turn-down service or multi-pass requirements
- Room readiness flags from engineering or service teams
Why It Matters:
Maximizing room readiness improves front desk operations, reduces guest complaints, and increases revenue through early availability.
Move From Manual Distribution to Data-Driven Assignments
Supervisor Tools for Oversight and Coaching
Supervisors can review, edit, and approve room assignments with full transparency and control — making it easier to train new staff and coach based on real data.
Tools Include:
- Visual assignment planner with real-time updates
- Historical productivity by attendant
- Shift comparison tools
- Exportable reports for daily briefing or shift handoff
When Assignments Improve, So Does Everything Else
Results and Real-World Outcomes
Unifocus clients report:
- Up to 80% reduction in supervisor time spent on assignments
- Better workload equity across teams
- More consistent room readiness timelines
- Smoother guest experiences during early arrivals and peak turnover periods
Trusted by Leading Companies
Ready to Ditch Paper and Power Up Your Housekeeping Team?
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