Supervisor Visibility & Productivity Tracking
Housekeeping Supervision That’s Smarter, Faster, and Always Connected
Unifocus gives housekeeping supervisors full visibility into room progress, attendant productivity, and shift-level performance — all from a single, mobile-accessible dashboard. Whether on the floor or at the desk, supervisors can monitor cleaning in real time, rebalance workloads mid-shift, and keep service levels on track.
The result? Fewer surprises, faster recoveries, and better coaching — without slowing anyone down.

Know Where Every Room Stands — at a Glance
Live Shift Monitoring for Every Attendant
Supervisors can instantly see the status of every room and every attendant’s progress — no clipboard checks, walkie-talkie calls, or hallway guesswork.
Dashboard Views Include:
- Room completion status by floor, type, or shift
- Attendant progress as a % of assignment
- Visual color-coding for in-progress, completed, delayed, or reassigned rooms
- Instant alerts for exceptions, refusals, or missed SLAs

Reassign Rooms Mid-Shift to Keep the Operation on Track
Real-Time Rebalancing and Support
When a team member calls out, runs behind, or faces a heavy workload, Unifocus gives supervisors tools to rebalance assignments with a few taps.
Rebalancing Features:
- Drag-and-drop room reassignment
- Push updated task sheets instantly to attendant mobile devices
- Reprioritize rooms for early check-in or guest needs
- View labor availability and cross-team coverage options

Move Beyond Gut Feel — Use Data to Manage Fairly
Productivity Tracking by Room, Shift, or Role
Unifocus automatically tracks time per room and completion rates per shift, giving supervisors objective insight into team performance.
Metrics Include:
- Average time to clean by room type and attendant
- Delay patterns and flaggable exceptions
- Shift summaries with room totals, pacing, and reassigned tasks
- Historical trends by team member, shift, or week
Use Cases:
- Identify top performers and training opportunities
- Spot recurring slowdowns by floor or room type
- Balance workloads more fairly across shifts and teams

Log What Happened. Learn from It Later.
Exception Tracking and Notes
Supervisors can add notes to specific rooms or shifts — and track recurring exceptions like:
- Guest refusals
- Room type changes mid-shift
- Maintenance-related delays
- Rooms requiring deep clean or rework
This builds context into the data — and helps with coaching, labor planning, and reporting.

Supervisor Visibility Isn’t an Island — It’s Part of the Platform
Data That Feeds the Full Labor Picture
Data captured during shift supervision flows seamlessly into Unifocus labor management and operations reporting:
- Labor budgeting (based on real clean times)
- Scheduling optimization (forecasting by room type)
- Inspection pass/fail analysis
- Employee performance reviews and engagement trends

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Frequently Asked Questions
Workforce management software enhances hotel operations by automating scheduling, monitoring real-time labor costs, and ensuring compliance with labor laws. It reduces manual administrative work, allowing managers to focus on guest service. Unifocus integrates with PMS, payroll, and HR systems, ensuring seamless data flow for accurate workforce planning and resource allocation.
Yes, Unifocus automates compliance by enforcing break tracking, overtime rules, predictive scheduling, and union agreement adherence, reducing the risk of fines and labor violations. Learn more about our labor management software.
Unifocus automates housekeeping task assignments, syncs real-time room status updates with PMS platforms, and optimizes workflows, helping hotels improve housekeeping hotel software efficiency by 21% and reduce room readiness delays.
Our preventive maintenance and work order management solution tracks equipment lifecycles, automates service requests, and ensures compliance with brand and safety standards—reducing downtime and costly repairs.
Yes, Unifocus is built for hotels of all sizes—from boutique properties to global chains. It provides:
- Multi-property management tools for centralized labor tracking.
- Cloud-based workforce solutions to support cross-location staffing.
- Customizable workflows for property-specific operational needs.
Unlike standalone scheduling or payroll systems, Unifocus provides an end-to-end hospitality workforce management solution, integrating:
✔ Labor scheduling & forecasting
✔ Real-time compliance tracking
✔ Housekeeping & maintenance automation
✔ Multi-property management
✔ PMS & payroll integrations
Unifocus aligns service demand with staff availability, ensuring the right employees are scheduled at peak times. This results in:
- Faster room turnovers through automated housekeeping task assignments.
- Real-time maintenance alerts to address guest concerns immediately.
- Optimized front desk and concierge staffing for better guest interactions.
Ready to Ditch Paper and Power Up Your Housekeeping Team?


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