Smart Workforce Management by Unifocus: Streamline Hotel Services

Workforce Management Tools

Simplify Operations, Amplify Impact

Our powerful, easy-to-use tools keep your operations running smoothly across departments and properties.

Stay on Top of Tasks: Assign, track, and resolve tasks with checklists—all from your phone.
Built for Everyone, Everywhere: Mobile-first and multilingual, supporting over 180 languages.
Insights that Matter: Robust reporting uncovers trends, tracks financial impact, and streamlines management decisions.
Seamless Integration: Sync with your PMS for real-time updates and a connected suite that includes Scheduling and Time & Attendance.
Efficiency, Evolved: Automated workflows save admin time and get smarter with every task completed.

With Unifocus, operations management isn’t just easier—it’s transformational.

HOUSEKEEPING

Task Management Built for Hospitality

Say goodbye to complexity and hello to simplicity. Our mobile-first tools keep your team in sync, ensuring tasks get done faster and smarter.

Effortless Organization: Automatically generate task lists tailored to your standards, keeping everything on track.
Real-Time Flexibility: Reprioritize and reallocate tasks throughout the day with instant updates via our mobile app.
Seamless Integration: Sync effortlessly with your Property Management System (PMS) and the entire Unifocus suite, including Scheduling and Time & Attendance.

Stay connected, stay efficient, and keep hospitality flowing smoothly.

GUEST REQUESTS

Take Service to the Next Level

With our mobile-first tools, you’ll resolve requests faster, elevate service quality, and keep your guests coming back for more.

Seamless Coordination: Assign, track, and manage service requests across departments with ease.
Instant Alerts: Escalate issues and ensure prompt resolutions, no matter the challenge.
Personalized Experiences: Trigger actions based on check-ins, room moves, and preferences, crafting journeys tailored to each guest.
Real-Time Connection: Deliver service like never before with instant communication and a branded app that keeps guests engaged.

Perfect for hotels of any size, we help you deliver service that’s unforgettable.

Operations

Effortless Property & Asset Management

Stay ahead of maintenance and property tasks with tools designed to keep everything running like clockwork.

Stay Proactive: Preventative Maintenance tools ensure you address issues before they become problems.
Custom Checklists on the Go: Create and manage inspection checklists directly from your phone.
Seamless Request Tracking: Assign and monitor tenant service requests with ease using our mobile app.
Integrated Efficiency: Sync with your PMS and the full Unifocus suite for smooth data flow and simplified workflows.
Smart Tools, Smarter Results: Capture images, comments, and GPS locations, while automated reports close the loop with management and guests.
Insights that Matter: Reporting and analytics ensure your property meets and exceeds brand standards.

Unifocus takes the guesswork out of property management—because every detail matters.

Tom Healy

“Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term.”

“Our decision to implement Unifocus in all hotels in our portfolio was simple - we saw significant productivity improvements in properties using Unifocus for workforce management over those not using the system. Additionally, Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term."

Tom Healy

Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”

“Time & Attendance helped the staff be even more effective because employees sometimes have more than one job code or department.

Unifocus Time & Attendance machines help them punch in/out in the right department and gives the managers visibility. The system also handles work rules and saves money, as rules can be very complicated with lots of variables. Unifocus Time & Attendance can be customized to the work rules for your area.“

Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

“A+ rating, no question.”

“Thank you on behalf of the Great Wolf organization for your amazing partnership. This has been an amazing relationship, and I would like all the trainers and folks at Unifocus to know just how stellar it has been to work with you. A+ rating, no question.“