Streamline Hotel Operations with Smarter Workforce Management
Workforce management software designed for hospitality. Simplify team management, streamline operations, and take control of labor costs—all in one easy-to-use platform.
Trusted by Leading Companies
All in one place
Maximize staff efficiency, productivity and NOI with our best-in-class tools. Everything from forecasting and automated scheduling to seamless operational workflows and surveys.
Planning and Scheduling
Schedule smarter. Control costs.
SCHEDULING
- Automated Scheduling
- Demand Forecasting
- Labor Budgeting
- Compliance
- Labor Optimization
BUSINESS INTELLIGENCE
- Real-Time Analytics
- Automated Insights
- Consulting Solutions
Time and Attendance
Precision payroll and compliance from your phone
ATTENDANCE TRACKING
- Mobile Apps
- Team Messaging
- Compliance
- Biometrics & Scanning
- Smart Time Clocks
PAYMENT SOLUTIONS
- On-Demand Pay
- Digital Tipping
- Payroll Integrations
OPERATIONS
Maximize staff productivity
SERVICE OPERATIONS
- Housekeeping Tasks
- Guest Requests
PROPERTY & ASSET MANAGEMENT
- Preventative Maintenance
- Inspection Management
Communications
Connecting Guests With Hotel Operations
Guest Experience
- Guest Initiated Requests
- Personalized Service
- Guest Satisfaction Insights
Operational Efficiency
- Real Time Staff Response
- Track Status
- Measure Staff Engagement
Mobile Apps
Manage teams on the go
For Managers
- Create schedules
- Make real-time fixes to payroll and schedules
- Send out open shifts and message team members
- Assign tasks, create checklists, and ensure resolution
For Team Members
- Clock in and out
- Swap shifts and message team members
- Access task lists
- Get paid and receive tips
- Give workplace feedback
A full suite of solutions
Powerful connections
Payroll Partners
Human Capital Management
Property Management Systems (PMS)
Find out why our clients love us
Tom Healy
“Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term.”
Tom Healy
Andre Zotoff
VP of Asset Management, Strategic Hotels & Resorts
“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”
“Time & Attendance helped the staff be even more effective because employees sometimes have more than one job code or department.
Unifocus Time & Attendance machines help them punch in/out in the right department and gives the managers visibility. The system also handles work rules and saves money, as rules can be very complicated with lots of variables. Unifocus Time & Attendance can be customized to the work rules for your area.“
Andre Zotoff
VP of Asset Management, Strategic Hotels & Resorts
Elliot Brandt
Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.
“A+ rating, no question.”
Elliot Brandt
Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.
Frequently Asked Questions
Workforce management software can improve efficiency by automating various HR and employee scheduling tasks, streamlining communication and collaboration, providing real-time data and insights for informed decision-making, reducing manual errors and inefficiencies, and facilitating compliance with labor laws and regulations. This results in optimized staffing levels, increased productivity, improved employee satisfaction, and reduced labor costs.
Start with any of our three main modules: Scheduling, Time & Attendance, or Operations. Through our robust ecosystem of partners, we integrate with Property Management Systems (PMS), payroll providers, HR platforms and more.
The Unifocus workforce management platform may integrate with other software and tools that your hotels are already using as part of your tech stack. Depending on the specific platform and features, the integration may involve connecting to other systems through APIs, syncing data between systems, or using third-party integrations.
Here are a few examples of how Unifocus may integrate with your existing tech stack:
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Payroll and accounting systems: Unifocus integrates with your payroll and accounting systems to automatically track hours worked and export data for payroll processing. Payroll integrations include ADP, Workday, Paylocity, Paycor, Payday HCM, Infinium.
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Time tracking and time clock systems: If your company already uses a time tracking or time clock system, Unifocus may be integrated with your existing system to automatically update employee hours worked and attendance records. While the Unifocus platform integrates with Time and Attendance systems, the platform includes a best in class Time and Attendance solution with native integrations that creates a seamless and more powerful experience.
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HR systems: If your company uses a Human Resources Information System (HRIS), Unifocus may be integrated with it to allow for seamless transfer of employee information, such as new hires, promotions, and terminations. Valiant, Novatime, Oracle, Ceridian, Kronos, and Bamboo HR are some of the systems that integrate with the Unifocus platform.
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Property Management Systems: Occupancy, arrivals and departures are all integrated into the Unifocus platform to automate precise schedules based on actual demand and flow through the operations suite to assign the right tasks to the right department. PMS integrations include RMS, Oracle, MEWS, Infor, Protel, Agilysys and more.
It is important to keep in mind that these are general examples and specific integration will depend on the Unifocus product(s) you are using. It is advisable to reach out to Unifocus' client support or your account representative to check the integration options available.
The Unifocus Workforce management platform is a software that companies can use to manage and optimize their workforce and operations. To switch and start the Unifocus platform, you will need to do the following:
1. Contact one of our team members to help identify the right mix of Unifocus features for your business.
2. Sign up for an account with Unifocus and we will help you set up the platform for your company.
3. We will help train your employees on how to use the platform and its various features.
4. Import your employee data and schedule information into the platform.
5. Voila! Start using the platform to manage and optimize your workforce and operations.
A: Unifocus pricing model is based on a subscription-based model, where the customer pays a monthly or annual fee for access to the platform. The price is based on the number of employees, rooms and the features included.
Q: Can we access only the features we need?
A: Yes, companies can access the entire platform or the critical pieces they need to optimize their business.
Q: Are there any additional fees?
A: In addition to the subscription fee, there may be an implementation fee for setting up the platform and getting it configured for your specific needs. Additionally, training and consulting services may be available to help accelerate your workforce management and operations performance.
Q: How can I get more information about pricing?
A: For more information about pricing and to get a quote tailored to your company's specific needs, you can reach out to Unifocus client support or your account representative.
We are happy to help you discover more specific information for your business needs.
Call us at (972) 512-5100 or email us. Our Sales team can walk you through our solutions, discuss how Unifocus can add value to your business, and answer any questions.