Smarter schedules. Streamlined operations. Better guest experiences.

Where insight meets action

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Unifocus is the only hospitality platform combining predictive labor optimization, time & attendance, hotel operations, and survey systems — all in one intelligent suite. From demand-based scheduling to mobile execution and real-time feedback, we help hotel teams work smarter, reduce costs, and deliver excellence at scale.

Built for flexibility. Trusted worldwide.

Smarter Workforce Management

The Core Systems for Hotel Labor, Operations, and Feedback — All in One Best-in-Class Suite.

From predictive scheduling and mobile housekeeping to service recovery and guest surveys, Unifocus replaces disconnected vendors with one intelligent platform — combining the depth of best-in-class systems with the simplicity of a unified hotel solution.

Trusted by Leading Companies

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LABOR MANAGEMENT

Schedule smarter and control costs

Balance cost, compliance, and coverage with intelligent forecasting  and auto-generated schedules that adjust to your real demand. Unifocus applies predictive modeling to historical, occupancy, and event data to help hotel teams schedule the right people, in the right roles, at the right time — without spreadsheets or guesswork.

  • Demand-based forecasting built for hospitality 
  • Automated, rules-driven scheduling 
  • Labor standards & compliance enforcement 
  • Mobile employee access to view, bid, or swap shifts 


 

Labor Management Solution

TIME AND ATTENDANCE

Accurate, Compliant, and Built for the Frontline

Track time, manage breaks, and reduce payroll risk with a time and attendance system designed for hospitality. Unifocus helps ensure compliance with local laws, collective bargaining agreements, and brand standards — while making clock-in/out simple for teams across departments. 

  • Biometric, kiosk, and mobile time capture 
  • Exception management and reporting 
  • Wage and hour compliance controls 
  • Seamless payroll integration 

 

Time & Attendance Tool

OPERATIONS

Best-in-Class Tools for Housekeeping, Maintenance & Service

From room assignment and inspections to engineering tasks and service recovery, Unifocus equips operational teams with mobile-first tools that help them move faster and deliver more — every shift.

  • Housekeeping Task Sheets & Auto-routing 
  • Glitch (Guest request & Issue Tracking) 
  • Preventive & Reactive Maintenance 
  • Lost & Found 
  • Inspections 
  • Minibar Management 

Operations

Survey

Close the Loop with Real-Time Feedback

Capture feedback from guests and employees and turn it into actionable insight. Unifocus Survey helps you measure satisfaction, spot trends, and proactively improve both experience and retention. 

  • Post-stay guest satisfaction 
  • Frontline employee experience 
  • Pre-opening or brand audits 
  • Anonymous feedback channels 

Survey Solutions

Built for Teams On the Move

Mobile-First by Design

Every Unifocus module is designed to work where your teams are — not just behind a desk. From housekeeping attendants to engineers, from GMs to HR — your teams can see, act, and respond from their mobile device.

  • Mobile task sheets and service ticketing 
  • Mobile scheduling, shift bidding, and time capture 
  • Manager alerts and real-time approvals 
  • Consistent UX across labor and ops 
Mobile First

Real Impact for Real Hotel Teams

Proven Results

Unifocus clients see measurable ROI within weeks of rollout — across labor, ops, and guest experience. 

  • 6–10% labor cost savings 
  • 20–30% faster housekeeping turnaround 
  • 2x increase in schedule compliance 
  • Higher employee retention and satisfaction 
Real People, Real Impact

Powerful connections

World-class tools and robust integrations that simplify your operations and drive efficiency.

Payroll Partners

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Human Capital Management

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Property Management Systems (PMS)

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Frequently Asked Questions

How does workforce management software optimize hotel operations?
How can workforce management software help hotels reduce labor costs?
What role does workforce management play in multi-property hotel operations?
How does Unifocus help hotels track employee time and attendance?
Can Unifocus help hotels ensure compliance with labor laws?
How does Unifocus improve hotel housekeeping efficiency?
How does Unifocus assist in hotel maintenance and asset management?
How does Unifocus optimize staff scheduling for hospitality businesses?
How does Unifocus integrate with Property Management Systems (PMS) and payroll providers?
How long does it take to implement Unifocus workforce management software?
Is Unifocus scalable for growing hospitality businesses?
How does Unifocus compare to other workforce management software for hotels?
How does Unifocus improve guest service through workforce automation?

One Suite. Every Solution.

Build the Right Stack for Your Property or Portfolio

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Whether you're managing a luxury resort, urban hotel, or multi-brand portfolio, Unifocus adapts to your needs. Start with one module or implement the full suite — and grow from there.

Contact Us

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