Oyster Bay Beach Resort Selects UniFocus’ GUESTScope™

Submitted by Anonymous on Tue, 10/26/2010 - 11:00pm

Dallas, October 27, 2010 - UniFocus today announced that Oyster Bay Beach Resort, one of the top timeshare resorts in St. Maarten and the region, has selected the company’s GUESTScope system.

Elysian Selects UniFocus’ Smart Labor Management System

Submitted by Anonymous on Mon, 10/25/2010 - 11:00pm

Dallas, October 26, 2010 - UniFocus today announced that Elysian Hotel has selected the company’s innovative Watson, R.M. Labor Management System (LMS) and Budgeting Software package for its 188-room flagship property in Chicago.

Castle Hill Inn Deploys UniFocus’ GUESTScope™

Submitted by Anonymous on Tue, 09/28/2010 - 11:00pm

Dallas, September 29, 2010 - UniFocus today announced that Castle Hill Inn, a Relais & Châteaux property, has implemented the company’s

Hotel del Coronado Sees Benefits from Watson, R.M.™

Submitted by Anonymous on Tue, 09/21/2010 - 11:00pm

Dallas, September 22, 2010 - UniFocus today announced that its innovative labor management and budgeting systems have made a positive and substantial impact upon the Hotel del Coronado in San Diego. The legendary 28-acre resort implemented the advanced Watson, R.M. technologies in January of 2007.

Study: Mystery Shop Drives 2% Uptick in Guest Satisfaction

Submitted by Anonymous on Tue, 09/14/2010 - 11:00pm

Dallas, September 15, 2010 - A new case study shows how The Heathman Hotel in Kirkland boosted its guest satisfaction scores by 2% utilizing more frequent mystery shops in tandem with its guest surveys.