Knowcross by Unifocus VS Alice by Actabl

Knowcross, integrated into the Unifocus platform, provides a robust suite of tools tailored for hotel operations, helping properties streamline housekeeping, maintenance, and guest service. While ALICE by Actabl offers powerful task management and communication, Knowcross goes beyond by offering modules specifically designed to manage every detail of hotel operations, optimizing workflows and enhancing guest satisfaction.

Unifocus: The Better Alternative to Alice by Actabl

Features	Knowcross by Unifocus	Alice by Actabl
Comprehensive Housekeeping Management
Guest Service Integration
Maintenance & Preventive Management
Incident and Glitch Tracking
Inspection and Quality Control
Tenant Management (For Mixed-Use Properties)
Mobile Task Management

Complete Housekeeping Management

Knowcross’ Housekeeping module offers advanced features like real-time tracking, room prioritization, and cleaning assignment based on occupancy.

Integrated Guest Service and Incident Tracking

With the Service module, Knowcross manages guest requests and escalates issues in real time, ensuring guest satisfaction. The Glitch feature further enables seamless incident logging and resolution

Dedicated Preventive Maintenance Management

Knowcross' Maintenance provides hotels with tools for both corrective and preventive maintenance, reducing downtime and ensuring that facilities operate smoothly.

Quality Control through Inspections

Knowcross includes the Inspection module, allowing staff to perform quality checks on rooms and facilities. This enhances guest experience by ensuring that standards are consistently met.

Easy Integrations for Hotel Systems

Unifocus integrates with a variety of property management systems (PMS) to support seamless operations across departments.

Support for Mixed-Use Properties

Knowcross’s Tenant module assists in managing service requests and maintenance for long-stay guests or tenants in mixed-use buildings.

Unifocus: The Future of Hotel Workforce Management

Unifocus is the leading provider of workforce management and operations software tailored for the global hospitality industry. With over 25 years of experience, Unifocus has a proven track record of being at the forefront of operations management technology, consistently delivering first-to-market solutions that drive significant improvements in operational efficiency and guest satisfaction.