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25 Years of Innovation

Transforming Workforce Management and Hotel Operations

Explore our journey through groundbreaking industry-first innovations

Discover the solutions that have reshaped hotel operations and workforce management. 
Automation and Scheduling Foundation 1983
Workforce Forecasting System 2000
SMS Rapid Response System 2003
Web-Based Hotel Solution 2004
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Designed with hospitality at the forefront

Mobile tools put hospitality first.
Our automations and seamless workflows drive efficiency.
With over 30 years of experience, we know what works.

PLANNING AND SCHEDULING

Schedule smarter and control costs

We make it as easy as possible to schedule teams–with even more
cost efficiency over time. Real-time analytics and automated insights help you keep an eye on your bottom line.
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SCHEDULING

  • Automated Scheduling
  • Demand Forecasting
  • Labor Budgeting
  • Compliance
  • Labor Optimization
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BUSINESS INTELLIGENCE

  • Real-Time Analytics
  • Automated Insights
  • Consulting Solutions
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TIME AND ATTENDANCE

Track punches and stay compliant from your phone

Gain real-time visibility on who’s clocked in. Stay in compliance and manage attendance on-the-go. Go mobile with team messaging, scheduling, and payments. Run payroll with ease.
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ATTENDANCE TRACKING

  • Mobile Apps
  • Team Messaging
  • Compliance
  • Biometrics & Scanning
  • Smart Time Clocks
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PAYMENT SOLUTIONS

  • On-Demand Pay
  • Digital Tipping
  • Payroll Integrations
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OPERATIONS

Maximize staff productivity

Designed for hospitality, assign tasks across departments, right from your phone. Improve productivity and drive guest satisfaction.
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SERVICE OPERATIONS

  • Housekeeping Tasks
  • Guest Service Requests
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PROPERTY & ASSET MANAGEMENT

  • Preventative Maintenance
  • Inspection Management
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Mobile Apps

Manage teams on the go

Everything your team needs to manage schedules, tasks, and payments–right from your phone.
For Managers
  • Create schedules
  • Make real-time fixes to payroll and schedules
  • Send out open shifts and message team members
  • Assign tasks, create checklists, and ensure resolution
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For Team Members
  • Clock in and out
  • Swap shifts and message team members
  • Access task lists
  • Get paid and receive tips
  • Give workplace feedback
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Powerful connections

World-class tools and robust integrations that simplify your operations and drive efficiency.

Payroll Partners

Workday Paylocity Paycor Payday Infinium ADP

Human Capital Management

trackforce NOVAtime Oracle Ceridian Kronos bambooHR

Property Management Systems (PMS)

RMS Oracle Mews Infor Protel Agilsys

Hoteliers love Unifocus

Tom Healy
Tom Healy

“Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term.”

“Our decision to implement Unifocus in all hotels in our portfolio was simple - we saw significant productivity improvements in properties using Unifocus for workforce management over those not using the system. Additionally, Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term."
Tom Healy

Andre Zotoff, VP, Strategic Hotels
Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”

“Time & Attendance helped the staff be even more effective because employees sometimes have more than one job code or department.

Unifocus Time & Attendance machines help them punch in/out in the right department and gives the managers visibility. The system also handles work rules and saves money, as rules can be very complicated with lots of variables. Unifocus Time & Attendance can be customized to the work rules for your area.“

Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

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Elliot Brandt, Corporate Manager, Great Wolf Resorts
Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

“A+ rating, no question.”

“Thank you on behalf of the Great Wolf organization for your amazing partnership. This has been an amazing relationship, and I would like all the trainers and folks at Unifocus to know just how stellar it has been to work with you. A+ rating, no question.“
Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

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Frequently Asked Questions

What are Unifocus' industry-first innovations?
How did Unifocus come up with these innovations?
What impact have these innovations had on the hospitality industry?
Can you provide examples of how these innovations have benefited hotels?
Are these innovations still relevant today?