Built-In Labor Law and Union Compliance for Hotels and Resorts
Automated Enforcement for Hospitality Teams
In hospitality, labor compliance isn’t optional — it’s operational. From wage and hour laws to collective bargaining agreements (CBAs), hotels must navigate complex regulations while delivering seamless guest service.
Unifocus embeds compliance directly into scheduling, timekeeping, and approvals — helping hotels reduce risk, avoid penalties, and ensure fairness across teams. With rules tailored to local laws, union contracts, and brand standards, your labor practices stay consistent and defensible across departments and properties.
What we bring to the table
Forecast, schedule, and optimize across:
- Multiple locations and rooms
- Multiple revenue centers
- Weather, seasonal shifts, and events
- Compliance requirements
- 15-minute increments, by job and sub-job
We bring together:
- Real-time data and AI-powered business intelligence insights
- Efficient workflows across multiple departments
- Best in class tools for Managers, Team Members and Management
- Integrations with HR, payroll and PMS systems
From your phone and tablet:
- Create Schedules, swap shifts and message team members
- Clock in and out
- Get paid and receive tips
- Access workflows and assigned tasks
- Give workplace feedback
Automate Compliance for Every Department, Role, and Region
Compliance Rules Engine — Built for Hospitality Complexity
Unifocus includes a configurable compliance engine that enforces rules during schedule creation, time tracking, and approvals. You can define and manage labor rules by:
- Department or function (e.g., F&B, housekeeping, valet)
- Employment type (full-time, part-time, seasonal)
- Property or region (e.g., by city, state, or union region)
- Agreement type (non-union or CBA-based)
Common Rules Enforced
- Daily and weekly overtime thresholds
- Double-time after X hours or days worked
- Meal and rest break requirements
- Spread-of-hours or split shift premiums
- Workweek definitions and maximum hours
Respect the Contract — Without Manual Tracking
Union Agreement (CBA) Enforcement
For union properties, Unifocus enforces collective bargaining agreement (CBA) rules automatically. This reduces human error, ensures equitable treatment, and provides clear documentation when questions arise.
CBA-SPECIFIC CONTROL:
- Shift and day-off assignment based on seniority
- Specific OT rules by classification or tenure
- Holiday and premium pay calculations
- Rest periods between shifts (turnaround rules)
- Floating or fixed day-off protection
Why It Matters: Union compliance isn’t just about risk — it’s about trust. Unifocus helps you maintain both.
Stop Violations Before They Start
Real-Time Alerts and Scheduling Controls
Real-Time Capabilities
- Flag conflicts as managers build or adjust schedules
- Block non-compliant shift assignments or swaps
- Alert for approaching OT thresholds or missed rest
- Configure rule overrides with comment and audit trail
Use Cases
- Avoid accidental double shifts or excessive OT
- Ensure rest period compliance for housekeeping teams
- Enforce max hours across job codes or departments
Apply the Same Rules to Actual Hours Worked
Timekeeping Enforcement and Exception Management
Compliance doesn’t stop at the schedule. Unifocus tracks time worked and flags variances from compliant schedules — helping payroll and HR stay ahead of potential issues.
CAPABILITIES INCLUDE
- Missed break and late punch detection
- Auto-flagged timecard exceptions
- Manager approvals with notes and reason codes
- Integration with payroll and legal audit systems
Be Prepared for Questions, Audits, or Legal Reviews
Audit Trails and Reporting for Risk Management
Whether you're facing a wage and hour audit or an internal compliance check, Unifocus provides a defensible record of labor practices.
COMPLIANCE REPORTING INCLUDES
- Exception summaries and resolution history
- Rule configuration logs (who changed what, when)
- Employee-level compliance snapshots
- Export-ready documentation for legal teams
Local Control. Enterprise Consistency.
Multi-Property Compliance Support
Unifocus makes it easy to deploy standardized compliance rules across properties, while allowing for local variations where required.
MULTI-PROPERTY FEATURES
- Region- or brand-specific rule libraries
- Role- and property-based access controls
- Corporate dashboards with drill-down capability
- Shared compliance reporting for ownership and HR
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