Unifocus Surveys

Data-Driven Insights for Employee & Guest Engagement

Unifocus Surveys empower hospitality businesses to understand and enhance employee and guest experiences. With customizable templates, real-time reporting, and actionable insights, our survey solutions drive better decision-making, improve retention, and elevate customer satisfaction, ultimately boosting operational performance.

Trusted by Leading Companies

capella-1-2
ennismore-logo-transparent-1-2
Grand-Pacific-Resorts-Logo-2
GreatWolfLodge-RedOutlineLogo1-2
IHG-new-logo-2
invited_logo-1-2
Lowes_Hotels_Logos-2
Rosewood_Hotel__Resorts_Logo_old112-1-2
Shangri-La-1-2
the-ritz-carlton-1-logo-png-transparent-1-2
tpi-1-2
soho_transparent-2

Transform Experiences, Enhance Loyalty & Drive Performance

  • Elevate Guest Satisfaction: Identify areas of improvement in the guest journey to enhance experiences and loyalty.
  • Improve Workforce Retention: Target key drivers of employee engagement and satisfaction, reducing turnover by 15%.
  • Faster Recovery Actions: Address dissatisfied guests 19% faster with real-time notifications and mobile-compatible alerts.
  • Boost Productivity: Use survey insights to align employee engagement strategies, achieving a 21% increase in operational efficiency.
  • Comprehensive Reporting: Drill down on survey data at organizational, property, and departmental levels for targeted actions.

Untitled (780 x 520 px)

Our Solutions

Survey Solutions
Employee Engagement

Streamline Workflows with Unifocus Hotel Operations Suite

Unify Teams, Simplify Tasks, Elevate Guest Experience

  • All-in-One Management: Centralize maintenance, housekeeping, and guest requests in a single intuitive platform.
  • Empower On-the-Go Staff: Manage operations effortlessly with mobile-friendly tools.
  • Boost Team Efficiency: Automate workflows to save time and focus on service delivery.
  • Enhance Guest Satisfaction: Ensure prompt, consistent service for a superior guest experience.

Tom Healy
Tom Healy

“Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term.”

“Our decision to implement Unifocus in all hotels in our portfolio was simple - we saw significant productivity improvements in properties using Unifocus for workforce management over those not using the system. Additionally, Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term."
Tom Healy

Andre Zotoff, VP, Strategic Hotels
Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”

“Time & Attendance helped the staff be even more effective because employees sometimes have more than one job code or department.

Unifocus Time & Attendance machines help them punch in/out in the right department and gives the managers visibility. The system also handles work rules and saves money, as rules can be very complicated with lots of variables. Unifocus Time & Attendance can be customized to the work rules for your area.“

Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

strategic_logo
Elliot Brandt, Corporate Manager, Great Wolf Resorts
Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

“A+ rating, no question.”

“Thank you on behalf of the Great Wolf organization for your amazing partnership. This has been an amazing relationship, and I would like all the trainers and folks at Unifocus to know just how stellar it has been to work with you. A+ rating, no question.“
Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

Great_Wolf_Lodge_logo.max-640x480

Frequently Asked Questions

How does Unifocus Planning and Scheduling optimize hotel operations?
Is Unifocus suitable for large hotel chains?
Can employees manage their schedules remotely?
How does Unifocus help control labor costs?
What kind of insights does Unifocus Planning & Scheduling solution provide?
Does Unifocus integrate with existing HR and HCM systems?
How does Unifocus enhance employee satisfaction?
What tools are included in the Planning and Scheduling suite?
How does Unifocus improve guest service through scheduling?
What support does Unifocus provide during and after implementation?