Trusted by Leading Companies
What we bring to the table
We know what it takes to run a hospitality business. We do a lot of the heavy lifting–so you don’t have to.
Simplify complexity 01
All in one place 02
Go Mobile 03
Boost Efficiency & Reduce Costs by Up to 8%
Key Features of Our Guest Surveys
- Customizable Templates: Design surveys tailored to your brand and specific guest journey touchpoints.
- Dynamic Dashboards: Monitor survey results in real time, with data displayed in easy-to-understand visual formats.
- Customer at Risk Notifications: Receive instant alerts for dissatisfied guests, enabling faster recovery actions and improved service response.
- Comprehensive Reporting: Drill down on survey results to analyze trends, pinpoint issues, and prioritize improvements.
- Competitive Analysis: Understand your position in the market with data on price/value perceptions and guest satisfaction benchmarks.
Why Choose Unifocus Guest Surveys?
Build Loyalty & Drive Guest Satisfaction with Key Insights
- Enhance Guest Loyalty: Use insights from guest surveys to identify and resolve pain points, improving satisfaction and retention.
- Improve Recovery Times: Respond to dissatisfied guests 19% faster with real-time notifications and mobile-compatible alerts.
- Gain Competitive Advantage: Understand how your property compares to competitors with in-depth market analysis.
- Optimize Operations: Leverage guest feedback to align services with expectations, driving a 21% increase in operational efficiency.
- Empower Teams: Provide managers with actionable insights to improve staff performance and service quality.
