Understand How Your Team Feels — Before It Impacts Performance
Turn Team Feedback Into Operational Strength
Unifocus Staff Surveys give hotels a direct line to employee sentiment — from morale and workload to training effectiveness and cultural health. Whether you're addressing burnout, onboarding new hires, or checking in after a tough season, Unifocus helps you listen consistently, respond strategically, and build a workplace where people want to stay and succeed.
Designed for both individual properties and large groups, staff feedback is captured anonymously, analyzed in real time, and tied to operational indicators like absenteeism, turnover, and productivity.
What we bring to the table
Forecast, schedule, and optimize across:
- Multiple locations and rooms
- Multiple revenue centers
- Weather, seasonal shifts, and events
- Compliance requirements
- 15-minute increments, by job and sub-job
We bring together:
- Real-time data and AI-powered business intelligence insights
- Efficient workflows across multiple departments
- Best in class tools for Managers, Team Members and Management
- Integrations with HR, payroll and PMS systems
From your phone and tablet:
- Create Schedules, swap shifts and message team members
- Clock in and out
- Get paid and receive tips
- Access workflows and assigned tasks
- Give workplace feedback
Listen at Every Step of the Employee Journey
Pulse Surveys, Onboarding Feedback, and Exit Interviews
Unifocus supports a full range of survey types to capture how your team is feeling throughout their time with you.
Survey Types Include:
- Regular pulse checks (weekly/monthly)
- Onboarding feedback after week 1 / 30 / 90
- Post-training or workshop assessments
- Exit interviews and retention risk screens
- Pre-season and post-season team sentiment snapshots
Features:
- Anonymous or identity-linked (by role or tenure)
- Conditional logic and role-based questions
- Available in multiple languages
- Easy access on mobile or shared devices
Spot Issues Early. Take Action Before They Become Problems.
Real-Time Dashboards for HR and Leadership
Dashboards Show:
- Satisfaction scores by department or shift
- Burnout and stress indicators
- Trendlines by tenure or role
- Alert flags for rapid sentiment drops
- Response rates and participation patterns
Why It Matters:
Reduces blind spots, supports transparency, and gives HR teams a clear mandate for engagement initiatives.
Get Honest Feedback With Safe, Anonymous Participation
Confidentiality and Trust-First Design
Trust is key to any effective staff survey — and Unifocus is built to protect it.
Confidentiality Features:
- Anonymous participation toggles
- Role-, department-, or location-only identifiers
- Data suppression for very small groups
- Admin controls over visibility and export access
Result:
More responses, more honesty, and better decisions.
Understand How Team Sentiment Affects Business Performance
Correlation With Operational Metrics
Because Unifocus is integrated across labor, service, and ops, you can connect employee feedback to measurable outcomes.
Connected Insights:
- Burnout or disengagement aligned with absenteeism or turnover
- Team morale correlated with guest satisfaction or service SLAs
- Impact of training or schedule changes on engagement
- Staffing or communication gaps tied to negative trends
Roll Up Staff Sentiment Data — And Act On It Across Locations
Multi-Property Benchmarking and Trend Reporting
For hotel groups and brands, Unifocus Staff Surveys include enterprise dashboards to compare performance and support targeted support initiatives.
Enterprise Features:
- Compare morale or burnout across properties
- Filter by flag, region, or department
- Share best practices from high-performing sites
- Feed survey insights into HR or labor planning systems
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