Hotel Maintenance Software
Smarter Repairs, Preventive Work, and Materials Management
In hospitality, maintenance issues can make or break a guest’s experience. Whether it’s fixing a broken fixture, completing preventive work, or responding to in-room reports, Unifocus makes sure engineering teams have everything they need — right at their fingertips.
From real-time work orders to supply tracking and mobile execution, Unifocus Maintenance is built for today’s hotel operations.
What we bring to the table
Forecast, schedule, and optimize across:
- Multiple locations and rooms
- Multiple revenue centers
- Weather, seasonal shifts, and events
- Compliance requirements
- 15-minute increments, by job and sub-job
We bring together:
- Real-time data and AI-powered business intelligence insights
- Efficient workflows across multiple departments
- Best in class tools for Managers, Team Members and Management
- Integrations with HR, payroll and PMS systems
From your phone and tablet:
- Create Schedules, swap shifts and message team members
- Clock in and out
- Get paid and receive tips
- Access workflows and assigned tasks
- Give workplace feedback
Log, Track, and Complete Repairs With Zero Paper, Zero Confusion
Work Order Management
Unifocus enables teams to submit, assign, and complete work orders from desktop or mobile — with real-time status updates and audit trails.
Key Features:
- Log by room, equipment, or public area
- Categorize by type, severity, and department
- Add photos, notes, and due dates
- Track status (open, in progress, complete, overdue)
- Assign by skill, availability, or workload
Stay Ahead of Breakdowns with Automated Task Cycles
Preventive Maintenance Scheduling
Maintenance isn’t just about fixing problems — it’s about preventing them. Unifocus allows teams to schedule preventive work by asset, area, or frequency.
Capabilities:
- Recurring maintenance templates by asset or location
- Auto-generate tasks by calendar or usage hours
- Assign teams with material prep requirements
- Monitor completion and reassign if overdue
Complete and Update Work Orders From the Field
Mobile Task Execution
With mobile-first execution, engineers can review tasks, check off items, log notes, and escalate issues — without returning to the office.
Mobile Tools Include:
- Assigned work order queue
- Task checklist with completion tracking
- Photo and note uploads
- Reassignment or escalation controls
- QR or NFC tag scanning for assets (if enabled)
One Issue. One Response. One Team.
Maintenance + Housekeeping + Service Integration
Maintenance doesn’t work in isolation — and with Unifocus, it doesn’t have to. All service and housekeeping modules are connected.
Cross-Module Integration:
- Trigger work orders from inspections or Glitch tickets
- Alert housekeeping to room readiness delays
- Flag repairs that require room reclean or reinspection
- Auto-update service ticket once repair is resolved
Know What Broke, How Often, and What It Cost
Reporting & Asset History
Track maintenance trends by room, asset, issue type, or timeframe — and use the data to improve planning and capital forecasting.
Reporting Capabilities:
- Repeat issues by location or asset
- Average time-to-complete per category
- Task completion by engineer or shift
- Cost impact with integrated labor + material tracking
- Export logs for brand audits or ownership reports
Track Supplies, Reusables, and Material Costs Across Properties
Inventory Management
Inventory is the newest addition to Unifocus Maintenance — helping hotels manage both guest-facing equipment and back-of-house supplies.
What Inventory Delivers:
- Check-In/Check-Out Tracking: Manage rollaways, cribs, A/V gear, and other guest-requested items with full visibility across shifts
- Preventive Maintenance Support: Tie parts and materials directly to scheduled PMs, so techs arrive ready
- Cost Transparency: Track both labor and material costs per repair or work order
- Multi-Property Management: See stock levels across locations and share resources where needed
Why It Matters:
No more guessing if you have the part. No more scrambling to find a crib. Inventory supports better guest service and smarter spending — automatically.
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