Simplify Maintenance Tasks with Unifocus
Enhance Guest Experience with Advanced Maintenance Tools
Keep your hotel running smoothly with a powerful platform that automates work orders, tracks preventive maintenance, and improves response times.
From managing equipment breakdowns to vendor coordination, Unifocus simplifies it all for you.
Trusted by Leading Companies
What we bring to the table
We know what it takes to run a hospitality business. We do a lot of the heavy lifting–so you don’t have to.
Simplify complexity 01
Forecast, schedule, and optimize across:
- Multiple locations and rooms
- Multiple revenue centers
- Weather, seasonal shifts, and events
- Compliance requirements
- 15-minute increments, by job and sub-job
All in one place 02
We bring together:
- Real-time data and AI-powered business intelligence insights
- Efficient workflows across multiple departments
- Best in class tools for Managers, Team Members and Management
- Integrations with HR, payroll and PMS systems
Go Mobile 03
From your phone and tablet:
- Create Schedules, swap shifts and message team members
- Clock in and out
- Get paid and receive tips
- Access workflows and assigned tasks
- Give workplace feedback
Boost Efficiency & Reduce Costs by Up to 8%
Key Features of Our Maintenance Suite
- Automated Preventive Maintenance: Timely schedules auto-adjust to ensure efficient upkeep without manual intervention.
- Asset Management: Track asset lifecycles, details, and history to streamline planning and budgeting.
- Work Order Management: Assign, prioritize, and monitor tasks for quick and accountable resolutions.
- Customizable Checklists: Tailor maintenance checklists for consistent and thorough task execution.
- Compliance and Safety Tracking: Automate corrective actions and maintain detailed safety compliance records.
- Mobile Access and Notifications: Update tasks, upload photos, and receive real-time alerts on the go.
- Analytics and Historical Data: Use dashboards and data insights to plan future maintenance and upgrades.
Why Choose Unifocus Maintenance?
Drive Profits, Boost Productivity & Enhance Guest Experience!
- Automated Work Order Assignment: Assign tasks in real-time to the right team, reducing downtime and guest interruptions.
- Preventive Maintenance Scheduling: Plan ahead to minimize equipment failures and ensure smooth operations.
- Mobile-First Platform: Manage tasks from anywhere, allowing staff to report issues, view assignments, and update statuses on the go.
- Integrated Asset & Vendor Management: Streamline costs, vendor coordination, and inventory tracking for greater efficiency.
Frequently Asked Questions
What types of maintenance tasks can be automated with Unifocus?
The platform automates work order assignments, preventive maintenance scheduling, and corrective actions based on compliance checks.
Can I track maintenance tasks across multiple properties?
Yes, Unifocus offers multi-property dashboards to track maintenance status, performance, and insights for all your locations.
How does Unifocus integrate with existing hotel systems?
Unifocus integrates seamlessly with Property Management Systems (PMS) and other hotel technologies to ensure smooth operations.
What kind of notifications can staff receive in real-time?
Staff can receive updates on work order assignments, checklist progress, and system alerts to respond promptly.
Can maintenance checklists be customized?
Yes, maintenance checklists can be tailored to specific asset categories and operational needs to ensure comprehensive task execution.
How does Unifocus improve vendor management?
The platform tracks vendor performance, streamlines coordination, and manages costs to enhance efficiency and transparency.
Does Unifocus support compliance and safety tracking?
Yes, it automatically generates corrective work orders based on checklist failures and maintains detailed compliance records.
How does Unifocus ensure timely preventive maintenance?
Unifocus uses intelligent automation to adjust schedules, ensuring assets are maintained on time without manual intervention.
How does Unifocus enhance the guest experience through maintenance?
By minimizing downtime and ensuring operational efficiency, Unifocus helps maintain high service standards and guest satisfaction.
Can Unifocus customize room inspections based on performance data?
Yes, the platform allows supervisors to customize room inspections based on historical performance. Rooms cleaned by top-performing attendants can be set to skip inspections, reducing inspection times while maintaining service quality. Inspections can be prioritized for new staff or rooms flagged for special attention.
How does Unifocus handle Lost & Found management and guest communication?
The Lost & Found feature allows housekeeping staff to log items found in rooms or public areas and automatically links them to guest reservations. The system can notify guests through the PMS integration, streamlining the return process and improving guest satisfaction.
How does the linen management feature improve inventory accuracy?
Unifocus’ linen management system forecasts daily linen requirements for each attendant based on room occupancy and service needs. The platform tracks soiled, damaged, or missing linens, helping prevent shortages and ensuring precise inventory management, which minimizes waste and optimizes costs.
Can task priority levels be customized for different room types or service standards?
Yes, task priority levels are fully customizable. Unifocus allows hotels to set different priority levels for various room types (e.g., VIP rooms, suites) or based on guest preferences. This ensures that high-priority tasks are completed first, improving service delivery for premium guests.
How does Unifocus automate housekeeping task assignments?
Unifocus automatically generates task sheets based on room status, staff availability, and priority, optimizing staff movement and reducing cleaning time.
How does Unifocus automate housekeeping task assignments?
Unifocus automatically generates task sheets based on room status, staff availability, and priority, optimizing staff movement and reducing cleaning time.