- Streamlined Request Management: Assign and manage guest requests across departments for smooth and efficient operations.
- Real-Time Escalations and Alerts: Ensure faster resolution times with alerts and escalations, driving 19% faster task resolution.
- Action-Triggered Operations: Automate actions based on check-ins, room moves, and guest preferences for a personalized experience.
- Robust Reporting: Gain insights into service trends and the financial impact of operations to make data-driven improvements.
- Direct Guest Connection: Enable real-time service requests through a branded app, ensuring faster response times and improved communication.
Trusted by Leading Companies
What we bring to the table
We know what it takes to run a hospitality business. We do a lot of the heavy lifting–so you don’t have to.
Simplify complexity 01
All in one place 02
Go Mobile 03
Boost Efficiency & Reduce Costs by Up to 8%
Key Features of Our Guest Requests Solution
Why Choose Unifocus' Guest Requests Tool?
Create Memorable Guest Experiences & Drive Satisfaction
- Boost Guest Satisfaction: Provide timely, high-quality service, leading to improved guest feedback and increased loyalty.
- Enhance Workforce Efficiency: Align staffing and task allocation with real-time service needs, achieving a 21% increase in workforce productivity.
- Reduce Operational Costs: Optimize task management and inter-department coordination to achieve a 15% reduction in operating expenses.
- Accelerate Task Completion: Real-time alerts and seamless workflows improve response times, leading to 19% faster task resolution.
