UniFocus has been selected by Red Robin® restaurants to deploy a labor management system that helps the casual dining chain match service to demand. We are pleased Red Robin has chosen UniFocus to continue to enhance restaurant operations and improve productivity. With UniFocus’ workforce management system leadership teams can more effectively manage their most valuable and costly asset—labor.
“We are looking forward to strengthening this ongoing relationship and supporting our first major restaurant chain independent of a hotel, as both of our organizations grow” says Mark Heymann, President and CEO of UniFocus. UniFocus is committed to providing organizations with superior capabilities to drive business performance and continues to create solutions that help achieve company goals.
The UniFocus Labor Management System forecasts daily and weekly business volumes, ensuring proper staffing thru out the day to meet customer demand. The applications incorporate changes in the menu mix reflecting what guests are buying, and assigns the appropriately skilled and necessary labor. The right employee will be in the right place at the right time. The cloud-based resource management modules seamlessly function together to boost employee output.
The scheduling tool minimizes administrative duties allowing managers to spend even more time with customers and staff, thus continually enhancing the guest’s experience. The application incorporates employee availability and work rules guaranteeing accurate schedules in a fraction of the time. Mobile apps efficiently handle scheduling needs from any location all while delivering an invaluable communication tool for managers and employees.
“With rising costs from food vendors and new federal regulations, it is imperative for businesses in the restaurant industry to identify opportunities to improve labor productivity. Customized interfaces have been developed between Red Robin and UniFocus’ data warehouses assuring the streamlining of information and real-time reporting. Interactive analytics provide management teams and key executives easy viewing of areas to improve operations.” continues Heymann.
Leveraging a global presence of various markets, UniFocus specialized applications, services, and training curriculums, dramatically optimize productivity, reduce costs, and improve customer satisfaction, ultimately increasing company profit.
Organizations are now able to easily tackle the complexities of workforce management and quality service delivery which strengthens their bottom lines.
UniFocus is exclusively dedicated to providing the Hospitality, Service, Retail and Healthcare Industries with the most comprehensive Workforce Management systems and Financial Management tools available. Our Resource Management suite of hosted applications provides Budgeting, Revenue, Labor Management and Time & Attendance capabilities. Additionally, we offer a complete suite of guest and employee perception Survey Solutions, and mystery shopping evaluations. These products are focused on improving both top- and bottom-line performance, as well as the guest experience for our partners’ properties. All of our products and services are currently in use in over 100 countries worldwide.
UniFocus is an allied member of the American Hotel & Lodging Association and a member of the National Restaurant Association.
About UniFocus
UniFocus workforce management software provides all the tools you need to make labor force decisions with confidence. We help you optimize your daily operations with powerful yet flexible tools. Empower leadership and staff to create schedules that maximize customer satisfaction while minimizing wasted labor hours. Better labor management for contingent workforces in the hospitality, restaurants, retail, and healthcare industries. If you're in the market for a better WFMS, contact us today.