HBR Article: Top Line vs. Bottom Line and the Effect on Market Share

UniFocus names Richard Moreau to Board of Directors

Integrating Guest Surveys and Online Reviews: A Two-Pronged Approach to Greater Customer Satisfaction

Mark Heymann in Smart Supervision Newsletter

Team building and employee morale are especially important today due to the labor shortage. Keep your best workers with UniFocus'...

Mark Heymann article in Hotel Business Review

Mark Heymann article in Global Business and Organizational Excellence

Benchmark Hospitality Brings in Multiple UniFocus Solutions

UniFocus CEO, Mark Heymann, published in recent issue of "Global Business and Organizational Excellence"

Guest surveys and satisfaction feedback systems have been implemented in Shaner Hotels. Start getting your own service feedback...