Dallas, May 31, 2011 - UniFocus today announced the newest and most revolutionary release of its innovative Watson, R.M. Labor Management System (LMS, which includes lightning-fast access to real-time, actionable workforce intelligence—for optimized schedules, built-in flexibility and better accountability.
The latest version of Watson, R.M. LMS enables hospitality organizations to:
“Watson, R.M. LMS provides dramatically improved staffing accountability with lightning-fast visibility to workforce information, enabling operators to fully meet their budgetary and service expectations,” said Mark Heymann, UniFocus President & CEO. “As a result, our clients have the ability to control what happens in their workforce and improve service by easily adjusting schedules to handle actual business volumes.”
UniFocus LMS technology provides a graphical interface to display staffing requirements, with the capability to easily create optimal workforce schedules. With the enhanced Schedule Editor, changing employee profiles or availability and making adjustments in relation to system-generated labor plans, has never been easier.
With Watson, R.M., administrators can also easily account for banked hours and managing overtime calculations, pulling up an audit log indicating who did what and when—for improved accountability.
“Watson, R.M. LMS is the industry standard among some of the most recognized hospitality brands in the world,” added Heymann. “Watson balances the need to control labor costs with the commitment to deliver high levels of service—by always ensuring the right staffing at the right time and the right cost. Watson automates daily processes that are still being done manually—such as forecasting, budgeting and scheduling.”
UniFocus’ Watson, R.M. LMS incorporates industry-specific statistical analysis to project short-term demand; and then optimizes workforce schedules by identifying critical relationships between key business volumes, such as number of guests to be served at any time and the necessary staff to optimize the level of service.
Additionally, Watson, R.M. LMS provides a dashboard as a powerful visual tool designed to help owners, management companies and asset managers become more successful by making insightful decisions. With an intuitive user-friendly display, hoteliers can uncover significant opportunities to become more profitable.