November 8, 2013 - Trump Hotel Collection has successfully implemented the industry’s leading Labor Management System (LMS) and Operational Budgeting Software package at Trump International Hotel & Tower® Chicago and Trump National Doral Miami and is committed to implementing these systems for its entire portfolio of luxury hotels. UniFocus’ suites of innovative tools were designed to optimize cost performance and profit. Trump Hotel Collection has made the strategic decision to install labor management and budgeting in an effort to further advance operations with better matching of service to demand while meeting bottom line objectives.
“We are pleased to further our partnership with UniFocus to help increase productivity and achieve our high service standards,” states Mike Straube, Corporate Director of Finance, Trump Hotel Collection. “Meeting the Trump standards magnifies the importance of having the industry’s best resource management systems available for our teams to deliver the kind of personalized service our guests have come to expect.” continues Straube.
“LMS incorporates industry-specific statistical analysis to accurately project short term demand. Key business indicators are tracked and analyzed to forecast daily and weekly business volumes, ensuring proper staffing throughout the day to meet customer demand,” comments Ken Heymann, COO of UniFocus. “Coupled with UniFocus’ Operational Budgeting, property budgets are tied to daily operating standards enabling all line item costs to be correctly linked to fluctuating volumes. Utilizing UniFocus’ flex cost model guarantees P&L reporting focuses on the top line, while cost performance issues are related to actual volumes and service. This link provides the opportunity to assess and, if necessary, correct issues on a real-time basis,” added Heymann. The cloud-based resource management modules function together seamlessly to boost employee output and create a healthier bottom line.
“We are pleased Trump Hotel Collection continues to choose UniFocus to enhance company operations and improve productivity. With the recent decision to select our employee engagement survey solution, STAFFScope, employee perceptions are clearly understood providing a healthy workplace atmosphere. UniFocus’ Labor Management system and Operational Budgeting tool helps leadership teams at Trump hotels effectively manage their most valuable and costly asset—labor,” states Mark Heymann, Chairman and CEO of UniFocus.
“We look forward to continuing to work with the Trump Hotel Collection to help meet their strategic initiatives,” says Mark Heymann, President and CEO of UniFocus.
About TRUMP HOTEL COLLECTION™
Launched in October 2007, TRUMP HOTEL COLLECTION™is the next generation of luxury hospitality – one that is raising the bar in the top-tier travel experience with a level of customized service unrivaled in the market today. Presided over by internationally renowned developer Donald J. Trump and his three grown children – Donald Jr., Ivanka and Eric – the prestigious portfolio includes the highly acclaimed Trump International Hotel & Tower® New York, Trump International Hotel & Tower® Chicago, Trump International Hotel™ Las Vegas, Trump International Hotel™ Waikiki Beach Walk®, Trump SoHo® New York, Trump Ocean Club® International Hotel & TowerPanama, Trump International Hotel & TowerToronto®, and Trump National Doral® Miami. Trump® International Hotel, The Old Post Office Building, Washington, D.C., a redevelopment of the historic Old Post Office Building, is slated to open in late 2015, followed by Trump International® Hotel & Tower Vancouver in 2016.Reservations can be made at www.TRUMPHOTELCOLLECTION.comor by calling (855) TRUMP-00 (878-6700).TRUMP HOTEL COLLECTION is headquartered at Trump Tower, 725 Fifth Avenue, New York, NY 10022. Connect with TRUMP HOTEL COLLECTION on its social media pages.
