Labor Management Software Built for Hospitality

Optimize Staffing for Peak Performance

Unifocus Labor Management gives hospitality leaders the tools to plan ahead, schedule intelligently, and control labor costs — without compromising service. Built with predictive modeling and real-time insights, our platform empowers hotels to align staffing with demand, automate compliance, and give frontline teams more control over their schedules. 

Whether you operate a single property or manage a global portfolio, Unifocus helps you make labor a strategic advantage. 

Labor Management

Anticipate Staffing Needs with Precision

Predictive Labor Forecasting

Our AI-powered forecasting engine analyzes historical data, occupancy, event patterns, and business drivers to project staffing needs at the departmental level — days, weeks, or months in advance. 

This enables smarter labor planning that’s responsive to real-world conditions, not just static standards. 

Key Differentiators: 

  • AI-driven demand forecasting
  • Customizable forecasting windows
  • Department- and role-level granularity
  • Integrates with PMS and other key systems 

Forecasting

Automated Schedules That Align with Business and Labor Rules

Smart, Rule-Based Scheduling

Unifocus auto-generates optimized schedules based on forecasted demand, employee availability, labor standards, union rules, and brand-specific policies. Managers can quickly adjust with drag-and-drop tools, while team members get visibility and flexibility through the mobile app. 

Key Differentiators: 

  • Intelligent schedule generation based on forecast and rules
  • Employee preferences, availability, and skill matching
  • Built-in labor law and union rule compliance
  • Mobile access for shift views, bidding, swaps, and approvals 

Rule based Scheduling

Real-Time Shift Matching for Dynamic Hospitality Staffing

Shift Genius

Even the best plans need flexibility. Shift Genius uses Unifocus forecasting, labor rules, and real-time availability to automatically recommend shift coverage options when gaps occur — such as call-outs, late changes, or unexpected demand. 

Key Benefits: 

  • Auto-matches staff to uncovered shifts based on rules and availability
  • Pushes opportunities to employees for mobile acceptance
  • Reduces manual manager intervention and reliance on overtime
  • Ensures compliance guardrails are still enforced 

Shift Genius

Enforce Standards Without Micromanaging

Labor Standards and Compliance

Configure and apply labor standards that reflect your brand, service level expectations, and operational goals. Unifocus helps you align staffing with productivity targets, automate cost controls, and ensure compliance with local, state, or union regulations. 

Key Differentiators: 

  • Customizable labor standards by department and role
  • Wage and hour law enforcement
  • Overtime and meal break controls
  • Audit trails for accountability and reviews 

Labor Standards

Plan Smarter with Real-Time Labor Budgeting

Budgeting and What-If Planning

Build labor budgets based on real forecast data, not rough estimates. Unifocus enables top-down and bottom-up planning, “what-if” modeling, and flexible adjustments throughout the budgeting cycle. 

Key Differentiators: 

  • Integrated budgeting and forecasting workflows
  • Dynamic what-if scenario modeling
  • Cross-property and departmental rollups
  • Real-time variance tracking 

Labor Budgeting

Labor Management That Works Where Your Teams Do

Mobile Access and Frontline Empowerment

From GMs to housekeepers, everyone has what they need at their fingertips. Team members can view schedules, request time off, bid for shifts, and clock in — all from the Unifocus mobile app. 

Key Differentiators: 

  • Mobile app for team scheduling and requests
  • Manager alerts and real-time approvals
  • Location-aware clock-ins and geofencing
  • Available in multiple languages 
Mobile Access

Built for Scale — Trusted Worldwide

Enterprise-Ready for Multi-Property Management

Unifocus supports complex hotel operations with multi-location labor planning, centralized visibility, and scalable controls. Whether you're managing five properties or five hundred, Unifocus helps you optimize labor across the portfolio.

Key Differentiators: 

  • Cross-property scheduling and budgeting tools
  • Centralized dashboards with drill-downs
  • Role- and location-based permissions
  • Proven in global hospitality environments 
Enterprise Ready

See How Unifocus Labor Management Can Transform Your Operations

Tom Healy
Tom Healy

“Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term.”

“Our decision to implement Unifocus in all hotels in our portfolio was simple - we saw significant productivity improvements in properties using Unifocus for workforce management over those not using the system. Additionally, Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term."
Tom Healy

Andre Zotoff, VP, Strategic Hotels
Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”

“Time & Attendance helped the staff be even more effective because employees sometimes have more than one job code or department.

Unifocus Time & Attendance machines help them punch in/out in the right department and gives the managers visibility. The system also handles work rules and saves money, as rules can be very complicated with lots of variables. Unifocus Time & Attendance can be customized to the work rules for your area.“

Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

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Elliot Brandt, Corporate Manager, Great Wolf Resorts
Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

“A+ rating, no question.”

“Thank you on behalf of the Great Wolf organization for your amazing partnership. This has been an amazing relationship, and I would like all the trainers and folks at Unifocus to know just how stellar it has been to work with you. A+ rating, no question.“
Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

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Frequently Asked Questions

How does Unifocus Planning and Scheduling optimize hotel operations?
Is Unifocus suitable for large hotel chains?
Can employees manage their schedules remotely?
How does Unifocus help control labor costs?
What kind of insights does Unifocus Planning & Scheduling solution provide?
Does Unifocus integrate with existing HR and HCM systems?
How does Unifocus enhance employee satisfaction?
What tools are included in the Planning and Scheduling suite?
How does Unifocus improve guest service through scheduling?
What support does Unifocus provide during and after implementation?

One Suite. Every Solution.

See How Unifocus Labor Management Can Transform Your Operations

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Whether you're managing a luxury resort, urban hotel, or multi-brand portfolio, Unifocus adapts to your needs. Start with one module or implement the full suite — and grow from there.

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