Smarter Hotel Operations, Seamless Service - Everytime with

Knowcross by Unifocus

Knowcross by Unifocus is a powerful service optimization platform that helps hotels streamline operations, automate guest requests & enhance efficiency across housekeeping, maintenance & service teams. With real-time tracking & intelligent task management, Knowcross ensures faster response times, reduced operational delays & improved guest satisfaction—every time.

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Two Trusted Brands Are Better As One

Knowcross is now officially part of Unifocus, a global leader in Workforce Management Technology. This union brings together two industry leaders, combining their collective expertise to take hotel staff and operations management to new heights. 

About Unifocus

Streamline Staff and Operations

Unifocus was the first company to bring labor management software to the hotel industry and has evolved as the leading innovator in Workforce Management technology. Together, we've streamlined automated scheduling and time attendance with Knowcross' housekeeping, guest services and maintenance management software. Our aim is clear: to streamline and enhance every aspect of your hotel operations, ensuring staff cost savings, operational efficiency, guest satisfaction, and ultimately, an increase in NOI. 

Unlock the best of both worlds within the comprehensive Unifocus Workforce Management App.  

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What We Offer

At Unifocus, we understand that running a hotel is no small task. That's why we've harnessed the power of cutting-edge technology and decades of industry knowledge to bring you a suite of services that cover every facet of hotel management. KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Inspection, KNOW Maintenance & KNOW Tenant are now a part of our full suite of solutions.

Our Promise

Transform Your Hotel Operations

As part of Unifocus, we remain committed to providing you with the same exceptional service you've come to expect from Knowcross, with the added benefit of expanded capabilities and resources. 

Ready to embark on this exciting journey with us? Click below to discover how Unifocus can transform your hotel operations and elevate your guest experience. 

Explore Unifocus

Ready to experience the full Unifocus x Knowcross suite?

Speak with one of our team members today and put your company on the path to ultimate workforce optimization.

BOOK A DEMO

Latest Articles

Maximizing Hotel Efficiency with Workforce Management Solutions

Maximizing Hotel Efficiency with Workforce Management Solutions

Optimize your hotel's efficiency and reduce labor costs with smarter scheduling, accurate labor tracking, and enhanced employee engagement.

Why Housekeeping Software is Essential for Hotels?

Why Housekeeping Software is Essential for Hotels?

Streamline hotel operations with housekeeping management software. Optimize labor, speed up room readiness, and enhance guest experiences.

Ways to Improve Labor Productivity with Performance Management Tools

Ways to Improve Labor Productivity with Performance Management Tools

Learn how real-time insights, time tracking tools, and employee productivity apps can optimize operations and boost team performance.