Where Hotel Staff and Operations Meet

Streamlined Hotel Software

  • Simplified hotel operations 
  • Mobile-friendly apps for real-time visibility and task management  
  • 50+ integrations with PMS, payroll, HCM, guest management software 
  • Multilingual support, covering over 180 languages 

Trusted by Leading Companies

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What we bring to the table

We know what it takes to run a hospitality business. We do a lot of the heavy lifting–so you don’t have to.
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Hotel Operations Management Made Simple

Running a hotel operations involves numerous moving parts. Unifocus simplifies hotel operations management across departments and properties through hotel operations software that enhances efficiency and guest satisfaction. 

Automate tasks with real-time visibility

Streamlined Housekeeping Management

Housekeeping is a crucial aspect of guest satisfaction. Unifocus offers its housekeeping management software as a mobile-first tool that simplify task management, ensuring efficiency and ease for managers and team members. 

  • Automated Task Lists: Automatically generate task lists tailored to your unique standards and tracking requirements. 
  • Real-time Updates: Stay connected throughout the day with our mobile app, enabling real-time task allocation and updates that sync with your PMS.
  • Efficient Workflows: Seamlessly integrate with Scheduling, Time & Attendance, and the entire Unifocus suite for optimized workflows. 
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Create personalized guest experiences

Enhanced Guest Service

Guest satisfaction is paramount in the hospitality industry. Unifocus operations suite ensures timely and efficient guest management and room management. 

  • Request Coordination: Assign and coordinate requests across departments, ensuring timely resolution. 
  • Escalations and Alerts: Send escalations and alerts to guarantee prompt resolution, even during peak periods. 
  • Personalized Actions: Trigger actions based on check-ins, room moves, or guest preferences, enhancing the guest experience. 
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Keep your assets safe with regular inspections

Property & Asset Management Simplified

Protecting your assets is essential for seamless hotel operations. Unifocus offers a comprehensive platform to automate, schedule, and monitor maintenance activities, all in one place. 

  • Preventative Maintenance: Get ahead of maintenance tasks with automated preventative maintenance scheduling. 
  • Inspection Management: Keep your property and assets safe with mobile inspections. Log checklist items, add notes and photos, and ensure full resolution, all from your phone. 
  • Robust Reporting: Gain insights and ensure property maintenance aligns with brand standards through detailed reporting and analytics. 

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Automate, schedule, and monitor preventive maintenance activities

Stay Ahead with Preventative Maintenance

Preventative maintenance is key to ensuring a great guest experience. Unifocus enables you to automate, schedule, and monitor preventive maintenance activities with ease. 

  • Custom Checklists: Create and manage checklists for each work order, tracking progress to completion.  
  • Scheduled Tasks: Schedule property management tasks in advance, saving administrative time with digital approvals. 
  • Comprehensive Data: Attach images, asset information, and execution records, allowing you to track what needs attention with ease. 
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Powerful connections

World-class tools and robust integrations that simplify your operations and drive efficiency.

Payroll Partners

Workday Paylocity Paycor Payday Infinium ADP

Human Capital Management

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Property Management Systems (PMS)

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Find out why our clients love us

Tom Healy
Tom Healy

“Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term.”

“Our decision to implement Unifocus in all hotels in our portfolio was simple - we saw significant productivity improvements in properties using Unifocus for workforce management over those not using the system. Additionally, Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term."
Tom Healy

Andre Zotoff, VP, Strategic Hotels
Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”

“Time & Attendance helped the staff be even more effective because employees sometimes have more than one job code or department.

Unifocus Time & Attendance machines help them punch in/out in the right department and gives the managers visibility. The system also handles work rules and saves money, as rules can be very complicated with lots of variables. Unifocus Time & Attendance can be customized to the work rules for your area.“

Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

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Elliot Brandt, Corporate Manager, Great Wolf Resorts
Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

“A+ rating, no question.”

“Thank you on behalf of the Great Wolf organization for your amazing partnership. This has been an amazing relationship, and I would like all the trainers and folks at Unifocus to know just how stellar it has been to work with you. A+ rating, no question.“
Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

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Frequently Asked Questions

How does hotel management system improve efficiency?
What are the key features of a good hotel software?
How does Unifocus work with my existing software systems?
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