Where Hotel Staff and Operations Meet
Streamlined Hotel Software
- Simplified hotel operations
- Mobile-friendly apps for real-time visibility and task management
- 50+ integrations with PMS, payroll, HCM, guest management software
- Multilingual support, covering over 180 languages
Trusted by Leading Companies
What we bring to the table
Forecast, schedule, and optimize across:
- Multiple locations and rooms
- Multiple revenue centers
- Weather, seasonal shifts, and events
- Compliance requirements
- 15-minute increments, by job and sub-job
We bring together:
- Real-time data and AI-powered business intelligence insights
- Efficient workflows across multiple departments
- Best in class tools for Managers, Team Members and Management
- Integrations with HR, payroll and PMS systems
From your phone and tablet:
- Create Schedules, swap shifts and message team members
- Clock in and out
- Get paid and receive tips
- Access workflows and assigned tasks
- Give workplace feedback
Hotel Operations Management Made Simple
Automate tasks with real-time visibility
Streamlined Housekeeping Management
Housekeeping is a crucial aspect of guest satisfaction. Unifocus offers its housekeeping management software as a mobile-first tool that simplify task management, ensuring efficiency and ease for managers and team members.
- Automated Task Lists: Automatically generate task lists tailored to your unique standards and tracking requirements.
- Real-time Updates: Stay connected throughout the day with our mobile app, enabling real-time task allocation and updates that sync with your PMS.
- Efficient Workflows: Seamlessly integrate with Scheduling, Time & Attendance, and the entire Unifocus suite for optimized workflows.
Create personalized guest experiences
Enhanced Guest Service
Guest satisfaction is paramount in the hospitality industry. Unifocus operations suite ensures timely and efficient guest management and room management.
- Request Coordination: Assign and coordinate requests across departments, ensuring timely resolution.
- Escalations and Alerts: Send escalations and alerts to guarantee prompt resolution, even during peak periods.
- Personalized Actions: Trigger actions based on check-ins, room moves, or guest preferences, enhancing the guest experience.
Keep your assets safe with regular inspections
Property & Asset Management Simplified
Protecting your assets is essential for seamless hotel operations. Unifocus offers a comprehensive platform to automate, schedule, and monitor maintenance activities, all in one place.
- Preventative Maintenance: Get ahead of maintenance tasks with automated preventative maintenance scheduling.
- Inspection Management: Keep your property and assets safe with mobile inspections. Log checklist items, add notes and photos, and ensure full resolution, all from your phone.
- Robust Reporting: Gain insights and ensure property maintenance aligns with brand standards through detailed reporting and analytics.
Automate, schedule, and monitor preventive maintenance activities
Stay Ahead with Preventative Maintenance
Preventative maintenance is key to ensuring a great guest experience. Unifocus enables you to automate, schedule, and monitor preventive maintenance activities with ease.
- Custom Checklists: Create and manage checklists for each work order, tracking progress to completion.
- Scheduled Tasks: Schedule property management tasks in advance, saving administrative time with digital approvals.
- Comprehensive Data: Attach images, asset information, and execution records, allowing you to track what needs attention with ease.
Powerful connections
Payroll Partners
Human Capital Management
Property Management Systems (PMS)
Find out why our clients love us
Tom Healy
“Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term.”
Tom Healy
Andre Zotoff
VP of Asset Management, Strategic Hotels & Resorts
“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”
“Time & Attendance helped the staff be even more effective because employees sometimes have more than one job code or department.
Unifocus Time & Attendance machines help them punch in/out in the right department and gives the managers visibility. The system also handles work rules and saves money, as rules can be very complicated with lots of variables. Unifocus Time & Attendance can be customized to the work rules for your area.“
Andre Zotoff
VP of Asset Management, Strategic Hotels & Resorts
Elliot Brandt
Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.
“A+ rating, no question.”
Elliot Brandt
Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.
Frequently Asked Questions
Hotel management system can improve efficiency by automating various HR and employee scheduling tasks, streamlining communication and collaboration, providing real-time data and insights for informed decision-making, reducing manual errors and inefficiencies, and facilitating compliance with labor laws and regulations. This results in optimized staffing levels, increased productivity, improved employee satisfaction, and reduced labor costs.
Start with any of our three main modules: Scheduling, Time & Attendance, or Operations. Through our robust ecosystem of partners, we integrate with Property Management Systems (PMS), payroll providers, HR platforms and more.
The Unifocus Complete hotel management software may integrate with other software and tools that your hotels are already using as part of your tech stack. Depending on the specific platform and features, the integration may involve connecting to other systems through APIs, syncing data between systems, or using third-party integrations.
Here are a few examples of how Unifocus may integrate with your existing tech stack:
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Payroll and accounting systems: Unifocus integrates with your payroll and accounting systems to automatically track hours worked and export data for payroll processing. Payroll integrations include ADP, Workday, Paylocity, Paycor, Payday HCM, Infinium.
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Time tracking and time clock systems: If your company already uses a time tracking or time clock system, Unifocus may be integrated with your existing system to automatically update employee hours worked and attendance records. While the Unifocus platform integrates with Time and Attendance systems, the platform includes a best in class Time and Attendance solution with native integrations that creates a seamless and more powerful experience.
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HR systems: If your company uses a Human Resources Information System (HRIS), Unifocus may be integrated with it to allow for seamless transfer of employee information, such as new hires, promotions, and terminations. Valiant, Novatime, Oracle, Ceridian, Kronos, and Bamboo HR are some of the systems that integrate with the Unifocus platform.
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Property Management Systems: Occupancy, arrivals and departures are all integrated into the Unifocus platform to automate precise schedules based on actual demand and flow through the operations suite to assign the right tasks to the right department. PMS integrations include RMS, Oracle, MEWS, Infor, Protel, Agilysys and more.
It is important to keep in mind that these are general examples and specific integration will depend on the Unifocus product(s) you are using. It is advisable to reach out to Unifocus' client support or your account representative to check the integration options available.
A: Unifocus pricing model is based on a subscription-based model, where the customer pays a monthly or annual fee for access to the platform. The price is based on the number of employees, rooms and the features included.
Q: Can we access only the features we need?
A: Yes, companies can access the entire platform or the critical pieces they need to optimize their business.
Q: Are there any additional fees?
A: In addition to the subscription fee, there may be an implementation fee for setting up the platform and getting it configured for your specific needs. Additionally, training and consulting services may be available to help accelerate your workforce management and operations performance.
Q: How can I get more information about pricing?
A: For more information about pricing and to get a quote tailored to your company's specific needs, you can reach out to Unifocus client support or your account representative.
We are happy to help you discover more specific information for your business needs.