UniFocus x Knowcross
Rethinking Workforce Management
Two of the world's most powerful systems have come together to create the most comprehensive software suite in the industry.
Finally, labor forecasting, automated scheduling, and timekeeping live with operational task management and guest/employee feedback to make sure you’ve nailed it. The perpetual feedback loop makes sure performance and productivity are maximized at every step and your managers are armed with the tools needed to make the best decisions. Welcome to the future of workforce management.
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What sets UniFocus apart from its competitors?
Workforce, Optimized
Make your biggest controllable cost your most powerful asset
Your workforce is your business’s key differentiating factor. They deliver on your experience standards and guest expectations. Deliver great service AND grow revenue by allocating staff smarter alongside precision forecasting and integrated labor budgeting.


Perfect Payroll/Compliance, without the Paper Trail
Spend less time managing everything between punch and paycheck.
Our Time and Attendance platform equips you with automated, real-time, mobile tools that make basic terminals and manual spreadsheets a thing of the past. Fully digital. Fully auditable. Fully integrated.
Shine with Employee and Guest Engagement
The sky’s the limit with engaged employees and happy customers
Easy-to-administer survey solutions tell you how engaged your employees and guests are in real-time. Layer in that data alongside your labor and scheduling tools and you’re sure to increase engagement, drive performance, and win.


Operations Management
UniFocus + Knowcross
The Knowcross suite of operations tools put ops management and execution in your hand. Boards, printouts, and clipboards can go in the recycling bin. The work that needs to get done in your operations is allocated and optimized for efficiency, assigned and tracked for accountability, and aggregated and reported for continuous improvement.
Work Smarter, Not Harder
You’re only as smart as the data you have
Even the best managers can’t make an impact waiting for weekly or monthly reports. Manage your business with real-time data, customizable reporting and notifications and a feature-packed mobile app that puts timely information in your pocket.
