Why Leading Hospitality Brands Choose Unifocus
Why Unifocus
Unifocus is more than a software vendor — we’re a trusted partner to the world’s top hospitality brands. Our platform combines predictive labor optimization, mobile-first hotel operations, and real-time feedback into a best-in-class suite built for how hotels actually run. Whether you're a single property or a global portfolio, Unifocus helps you run smarter, faster, and more efficiently.
20+ years solving real-world challenges for operators and teams
Built for Hospitality. Proven at Scale.
Unlike generic workforce or task platforms, Unifocus is purpose-built for hospitality — and trusted by thousands of properties across the globe. Our experience spans luxury resorts, select-service hotels, casinos, and multi-brand portfolios.
Highlights:
- Deep understanding of hotel labor standards and union rules
- Tools designed for front-of-house, back-of-house, and everything in between
- Scalable from single property to global enterprise
AI-powered tools that help you plan ahead, not just catch up
Predictive, Not Reactive
No compromises. Every part of the platform is built to lead its category.
One Suite. Best-in-Class Modules.
While some providers offer shallow integrations or half-baked add-ons, Unifocus delivers best-in-class tools across every part of hotel operations:
| Category | What You Get with Unifocus |
|
Labor Optimization |
AI-driven forecasting, budgeting, and smart scheduling |
|
Time & Attendance |
Accurate time capture, compliance, and payroll-ready reporting |
|
Hotel Operations |
Housekeeping, maintenance, and service (formerly Knowcross) |
|
Survey & Feedback |
Real-time guest and employee insights |
|
Mobile Functionality |
Built for task-based teams and on-the-go decision making |
From housekeepers to hotel managers, everyone gets the tools they need — wherever they are
Mobile-First for Real Hotel Teams
Unifocus was built for the people who keep hotels running. Our mobile-first design ensures every department can assign, manage, approve, and act in real time — no terminals or desktop logins required.
Real outcomes. Not just dashboards.
Trusted to Drive Results
- 6–10% labor cost savings
- 2x improvement in schedule compliance
- 20–30% faster room readiness
- Higher employee and guest satisfaction scores
Expert support. Smooth rollouts. Long-term success.
A Partner You Can Count On
We don’t just hand you software and wish you luck. Our customer success, implementation, and product teams work with you every step of the way to ensure the platform fits your workflows, meets your goals, and evolves with your business.
“Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term.”
“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”
“A+ rating, no question.”
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