Smart Scheduling That Adapts in Real Time
Shift Genius by Unifocus
Hospitality labor needs change by the hour. Call-outs, fluctuations in occupancy, or late checkouts can throw off even the best schedules. Shift Genius responds in real time — matching available team members to open shifts based on role, location, compliance rules, and employee preferences.
Whether you're backfilling a call-out or covering a staffing spike, Shift Genius helps you fill gaps fast, reduce manager workload, and keep service levels on track.
From Open Shift to Assigned Staff — in Seconds
Real-Time Shift Matching
Shift Genius scans available team members and suggests the best candidates based on:
- Role and department
- Skill or training requirements
- Compliance and labor rules
- Availability and preferences
- Proximity and prior hours worked
Manager Tools:
- Review and approve smart matches
- Broadcast open shifts to eligible employees
- Monitor status updates in real time
- Confirm and lock coverage with a single tap
Don’t Let One Absence Derail the Entire Shift
Call-Out Coverage and Urgent Shift Filling
Last-minute call-outs happen — Shift Genius gives managers tools to handle them instantly.
Capabilities:
- Auto-detect call-out gaps in the schedule
- Suggest alternate staff based on availability and policy
- Notify eligible staff via mobile push
- Track who accepts, declines, or responds first
Why It Matters:
- Reduces overtime reliance
- Improves team reliability
- Minimizes service disruptions
Empower Staff Without Losing Oversight
Employee Flexibility Meets Operational Control
Shift Genius doesn’t just serve managers — it gives employees the ability to pick up more hours when and where it works for them, within guardrails.
Employee View:
- View open shifts they’re qualified to fill
- Accept or decline directly via the app
- Get notified of new opportunities based on preferences
- Track total hours, overtime thresholds, and shift history
Safeguards:
- Compliance rules enforced automatically
- Managers retain approval rights
- Notifications for any conflicts or limits exceeded
Shift Genius Is the Bridge Between Planning and Execution
Integrated with Forecasting, Scheduling & Timekeeping
Shift Genius lives at the intersection of labor planning and real-world operations. It’s fully integrated with:
- Forecasting: Works with projected demand to flag under-staffed shifts
- Scheduling: Identifies gaps or shifts that need rebalancing
- Time & Attendance: Updates approved shifts in real time and tracks attendance status
Result: A continuous, intelligent labor loop — from planning to clock-in.
Smarter Shift Coverage = Stronger Operations
Results and Business Impact
Unifocus clients using Shift Genius report:
- Faster fill times for open shifts
- Reduction in manager scheduling time
- Fewer missed shifts or uncovered hours
- Improved fairness and transparency in extra shift distribution
- Higher team satisfaction and performance
“Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term.”
“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”
“A+ rating, no question.”
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