Hospitality Management Software That Maximizes Workforce Efficiency

Forecast demand. Streamline labor. Track performance in real time.
Unifocus is the hospitality management software designed to optimize labor and operations. As the best workforce management software for hospitality, it helps leaders reduce costs, improve productivity, and deliver exceptional guest experiences — all from one intelligent platform.

Hospitality Management Software

Trusted by Leading Companies

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How we work together

Connect teams with their schedules and workflows. Keep an eye on the business. The system works together across departments–and gets smarter over time.
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Frontline Managers and Teams
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PLANNING AND SCHEDULING

Create schedules automatically.

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OPERATIONS

Assign tasks across housekeeping, guest requests, and maintenance.

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TIME AND ATTENDANCE

Clock in and out. Swap Shifts. Get paid. Receive tips.

Senior Management
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BUSINESS INTELLIGENCE & LABOR OPTIMIZATION

See your business in real-time. Look ahead with forecasting and budgeting. Surface more insights with our automated assistant Odin, consulting services, and more.

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Feedback Loop

Receive employee feedback. Give performance suggestions. Train teams.

Workforce Management That Works for Hospitality

Simplify scheduling, forecasting, and team management with a system built for the demands of hospitality. Unifocus brings every department together — helping you cut labor costs, improve compliance, and boost productivity across your operation.
01 CONNECT TEAMS AND OPERATIONS

  • Centralize scheduling, timekeeping, and labor tracking in one system
  • Provide every department — front desk, housekeeping, F&B — shared visibility
  • Make faster decisions with real-time demand and labor data
  • Eliminate disconnected systems and outdated spreadsheets
  • Align operations and HR to boost compliance and accountability

 

Hotel Workforce Management Software
02 OPTIMIZE LABOR WITH SMART FORECASTING

  • Forecast staffing needs using occupancy, sales, and historical trends
  • Automate compliance with wage rules, overtime, and labor laws
  • Reduce labor cost with AI-driven shift planning
  • Model different labor strategies across locations and departments
  • Give managers more time to focus on guests — not scheduling
Workforce Management Solutions for Hotels
03 POWER YOUR TEAM WITH MOBILE ACCESS

  • Let employees check schedules, swap shifts, and receive updates on the go
  •  Enable managers to approve, monitor, and adjust from anywhere
  • Use mobile tools to reduce missed shifts, confusion, and delays
  •  Equip staff with clear task lists and shift notifications
  • Keep teams engaged and accountable with a mobile-first approach

Hotel Workforce Management Tool
Hotel Workforce Management Software
Workforce Management Solutions for Hotels
Hotel Workforce Management Tool

Powerful connections

World-class tools and robust integrations that simplify your operations and drive efficiency.

Payroll Partners

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Human Capital Management

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Property Management Systems (PMS)

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Find out why our clients love us

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Tom Healy

“Unifocus brings a unique skill set to ensure
that we develop and set effective operational
standards to help us achieve even better results long-term.”

“Our decision to implement Unifocus in all hotels in our portfolio was simple - we saw significant productivity improvements in properties using Unifocus for workforce management over those not using the system. Additionally, Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term."
Tom Healy

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Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”

“Time and Attendance helped the staff be even more effective because employees sometimes have more than one job code or department.

Unifocus Time and Attendance help them punch in/out in the right department and gives the managers visibility. The system also handles work rules and saves money, as rules can be very complicated with lots of variables. Unifocus Time and Attendance can be customized to the work rules for your area.“
Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

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Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

“A+ rating, no question.”

“Thank you on behalf of the Great Wolf organization for your amazing partnership. This has been an amazing relationship, and I would like all the trainers and folks at Unifocus to know just how stellar it has been to work with you. A+ rating, no question.“
Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

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Take your operations to the next level

We know what it takes to run a hospitality business.
We do our best to make service operations as simple as possible.
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Consulting
Meet with our team to design solutions and an integration plan for you.
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Training
Help teams get started and
see the full value from your investment.
Support
Support
Our dedicated support team is here for you 24/7.

One Suite. Every Solution.

Ready to See Why Leading Hotels Choose Unifocus?

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Whether you're managing a luxury resort, urban hotel, or multi-brand portfolio, Unifocus adapts to your needs. Start with one module or implement the full suite — and grow from there.

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