Operating in the New Covid-19 Normal
This series brings insights from our team, providing helpful prompts as restaurants re-open and operate in the new “normal” with...
Did You Furlough Your Labor Management System?
Labor management systems are becoming more and more necessary as the hospitality industry returns. Home-grown systems may not...
Understanding the Unique Issues Affecting Employee Engagement as Service Businesses Re-open
As you re-open your hotel or restaurant, take the pulse of your employees frequently to understand the issues they are facing.
The Restaurant Technology Guys Podcast Ep. 78- Ken Heymann from UniFocus
Ken Heymann discusses the labor market and how restaurants address different generations. Also addressing the needs of employee...
Keeping the Pulse of Your Staff as You Navigate to a “New Normal”
Employee satisfaction during the 'New Normal' may not be as easy to measure as many think. Keep track of worker engagement in a...
Adjustments to Managing Time and Attendance that Every Hotel And Restaurant Should Consider in the Post-Covid-19 Environment
Post-COVID restaurants and hotels need to focus on efficiently keeping guests safe. They also face unique scheduling challenges...
Taking Full Advantage of Available Demand with Post COVID-19 Restricted Restaurant Capacity
Restaurant capacity post-COVID has led many service industry business owners to take stock of day-to-day operations. Don't let...
Cross-Training Hospitality Staff: A Key Strategy for Managing Through the Post-COVID-19 Recovery
Cross-training has been an important hospitality strategy for enhancing profitability and is even more important during these...
Reconsidering the Hotel Service Experience
Hotel service and amenities have to be able to adjust with the market. They need quality service while allowing guests and...
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