Hotels & Restaurants must take steps to proactively check staff for symptoms, unschedule symptomatic team members, & have methods...

For hotels and restaurants, optimizing labor management processes has an entirely different meaning than it did in in the past.

We surveyed 1,100 travelers about what is important to them post-COVID-19. The results indicate which services hotels need to...

Labor management systems are becoming more and more necessary as the hospitality industry returns. Home-grown systems may not...

As you re-open your hotel or restaurant, take the pulse of your employees frequently to understand the issues they are facing.

Guest expectations in hospitality and other service-based industries have changed. Don't get left behind due to out-dated tech and...

Restaurants reopening after COVID will face unique back of the house challenges. Menu engineering and efficient scheduling are...

Ken Heymann discusses the labor market and how restaurants address different generations. Also addressing the needs of employee...

Post-COVID restaurants and hotels need to focus on efficiently keeping guests safe. They also face unique scheduling challenges...

Restaurant menus must be carefully considered for a myriad of factors in post-COVID-19 environment.