How to Optimize Labor Management for COVID-19 Recovery
For hotels and restaurants, optimizing labor management processes has an entirely different meaning than it did in in the past.
Understanding the Unique Issues Affecting Employee Engagement as Service Businesses Re-open
As you re-open your hotel or restaurant, take the pulse of your employees frequently to understand the issues they are facing.
Keeping the Pulse of Your Staff as You Navigate to a “New Normal”
Employee satisfaction during the 'New Normal' may not be as easy to measure as many think. Keep track of worker engagement in a...
Employee Engagement is Critical to an Optimized Workforce
For a service business, intent to return and recommend is the dependent variable of optimized performance, because achieving that...
Employee Engagement: Mission Critical for Hotel Labor Productivity
Work force engagement is paramount. Without it, even the most advanced labor management solutions will fail to fully optimize a...
The Guide to Unlocking Hotel Guest Satisfaction With 3 Core Technologies
Guest satisfaction with a hotel experience is invaluable data for management. Drive guest's intent to return or recommend with the...
EVALUATE, ENGAGE, EMPOWER: TRANSFORMING TRAINING FROM TACTICAL TO STRATEGIC
Published in Training magazine - By evaluating training ROI and engaging and empowering employees on an ongoing basis, employers...
IS MOBILE LABOR MANAGEMENT DELIVERING?
Mobile labor management is becoming more viable for hospitality businesses. With streamlined communication and scheduling, mobile...
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