Reconsidering the Hotel Service Experience
Hotel service and amenities have to be able to adjust with the market. They need quality service while allowing guests and...
Operating Restaurants in a Covid-19 Environment
The re-opening of our business world will create demands significantly different, from the way we shop, to the way we travel, to...
Do Minimum Shifts Apply in Today’s Environment?
We asked operators, “How many people does it take to open your doors?” The answers varied. The key though, was that everyone...
Why ADR Needs to be Part of Your Labor Standards in Post-COVID Recovery
ADR focus is necessary as hotels begin opening back up. Post COVID, successful organizations will re-open with different...
What Hotels Can Do Today to Return to Profitability QuicklyPost-COVID-19
Hoteliers must transition from triage to operations while providing the foundation needed to reduce the profitability gap as...
An Equitable Approach: Finding Answers to COVID-19’s Economic Impact
The damaging effects of the novel Coronavirus (COVID-19) are already upon us, and no country – nor industry – is safe from its...
Employee Engagement: Building on Feedback
Employee engagement best practices can help hospitality companies increase productivity & protect margins, even in a challenging,...
Dynamic Scheduling Solutions Make a Hospitality Manager's Life Easier
Dynamic scheduling lets your managers reduce labor costs, improve guest service, and always match staff with your business volumes.
Labor Management From The Manager's Perspective
Labor management done right is one of the most valuable tools any manager can have. When done right, everyone wins, from guests to...
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