Restaurant menus must be carefully considered for a myriad of factors in post-COVID-19 environment.

Cross-training has been an important hospitality strategy for enhancing profitability and is even more important during these...

If you’ve decided to reopen your restaurant, you’re about to go through a process similar to your original opening but with a few...

Hotel service and amenities have to be able to adjust with the market. They need quality service while allowing guests and...

The re-opening of our business world will create demands significantly different, from the way we shop, to the way we travel, to...

We asked operators, “How many people does it take to open your doors?” The answers varied. The key though, was that everyone...

ADR focus is necessary as hotels begin opening back up. Post COVID, successful organizations will re-open with different...

Hoteliers must transition from triage to operations while providing the foundation needed to reduce the profitability gap as...

The damaging effects of the novel Coronavirus (COVID-19) are already upon us, and no country – nor industry – is safe from its...

Employee engagement best practices can help hospitality companies increase productivity & protect margins, even in a challenging,...