Guest satisfaction with a hotel experience is invaluable data for management. Drive guest's intent to return or recommend with the...

Published in Training magazine - By evaluating training ROI and engaging and empowering employees on an ongoing basis, employers...

Published in Hotel Executive – The first quarter is already painting an interesting picture, with promising forecasts for growth...

Data collection is an invaluable tool for all business. But how does it translate to results? You need a tool to find relevant,...

Labor shortages particularly impact the hospitality and food service industries. How do you keep delivering quality service with a...

Yield strategy of different types has been used by hotel owners and operators for years. Don't let your business fall behind the...

Thanks to technology, today’s hotel owners and managers benefit from a nonstop stream of information, and ever-improving...

Mobile labor management is becoming more viable for hospitality businesses. With streamlined communication and scheduling, mobile...

Hotel owners and operators have long valued use of a labor management system as a smart and efficient way to understand, control...

The Fair Workweek movement is gaining momentum across the country as advocates press – and workers demand – predictability in...