The Hidden Cost of Inventory Mismanagement in Hotels — and How to Fix It
Poor inventory tracking costs hotels more than you think. Discover hidden losses & how smarter systems protect margins, time &...
Rethinking staffing and operations
Blog
Here, you'll find the latest trends and insights in workforce management, as well as in-depth analysis of our product features. Our goal is to give you the tools and information you need to get the most out of your employees and improve your operations. Check back often and subscribe for new updates and articles!
How Poor Inventory Management Hurts Hotels?
Poor inventory management hurting profits? Learn smarter ways to cut costs & boost guest satisfaction at your hotel.
How Hospitality Business Intelligence Affects Hotels
Learn how hotel business intelligence software enhances operations, revenue, and guest experience with real-time analytics,...
Boost Hotel Efficiency with Advanced Operations Software
Explore how advanced hotel operations software can streamline processes, enhance workforce efficiency, and elevate guest...
The Hidden Cost of Poor Workforce Management in Hotels
The best hotels are rethinking workforce management to cut costs & improve service. Find out how you can do the same.
Less Guesswork, More Guest Work With Hotel Staff Management Solutions
Know how hotel management software improves workforce efficiency, labor productivity, and guest satisfaction while reducing...
Overcoming Workforce Challenges in European Hospitality
Know how European hotels can overcome workforce challenges with smarter labor management solutions -Meet Us at ITB Berlin
Maximizing Hotel Efficiency with Workforce Management Solutions
Optimize your hotel's efficiency and reduce labor costs with smarter scheduling, accurate labor tracking, and enhanced employee...
Why Housekeeping Software is Essential for Hotels?
Streamline hotel operations with housekeeping management software. Optimize labor, speed up room readiness, and enhance guest...
Ways to Improve Labor Productivity with Performance Management Tools
Learn how real-time insights, time tracking tools, and employee productivity apps can optimize operations and boost team...
Make the Smarter Choice for Hotel Workforce Management with Unifocus
Optimize hotel labor costs and improve efficiency with Unifocus. All-in-one workforce management tools simplify scheduling,...
Boost Hotel Profits with Accurate Budgeting & Forecasting Software
AI-powered budgeting software to boost hotel profits, cut labor costs, forecast expenses, and make data-driven financial decisions...
Smarter Strategies to Boost Hotel Profitability – Meet Us at ALIS 2025
Explore innovative workforce strategies to optimize hotel profitability. Join us at ALIS 2025 to discuss smarter solutions.
Reduce Labor Costs with Effective Labor Management Solutions
Discover how Unifocus’s workforce management tools can help hotels reduce labor costs by 6–8%, boost productivity, & enhance guest...
Empower Hotel Teams with Workforce Management Tools That Deliver Results
Optimize hotel operations with workforce tools to cut costs, boost productivity, and enhance guest experiences. Discover smarter...
Simplify Hotel Operations with Smart Housekeeping Software
Simplify hotel operations with smart housekeeping software to boost efficiency, save costs, and enhance guest satisfaction and...
Redefine Success in 2025: Boost Productivity with Scheduling Software
Boost hotel productivity and optimize operations in 2025 with Unifocus' smart scheduling software designed for the hospitality...
Hotel Labor Management Software: The Game-Changer for Modern Hospitality
Discover how hotel labor management software optimizes costs, improves operations & enhances employee productivity.
Operational Efficiency: The New Cornerstone of Hotel Profitability
Drive profitability with workforce management software. Learn how operational efficiency transforms team members’ productivity and...
Simplify Workforce Management with Housekeeping Hotel Software
Simplify operations with housekeeping hotel software. Automate tasks, enhance workforce management, and deliver spotless rooms...
How Hospitality Workforce Management Software Keeps You Ahead in 2025
Discover how hospitality management software can streamline operations, enhance employee engagement, and meet rising guest...
Navigating the New Labor Landscape: A Guide for UK Hoteliers
Navigate the UK’s labor crisis with strategies to boost efficiency, streamline operations, and elevate guest experiences. Learn...
Adapting to Evolving Market and Consumer Trends in the Hotel Industry
Explore how the rise of bleisure travel and experiential luxury is reshaping hospitality. Learn how hotels can adapt to thrive in...
Integrating Technology for Efficiency and Guest Experience in Hotels
Equip your staff with advanced AI and mobile solutions like smart scheduling, digital tipping, and self-service tools to...
How to Evaluate & Improve Productivity in the Hotel Industry?
Stay ahead by mastering hotel productivity. Let Unifocus help you cut costs, streamline operations, and deliver guest experiences...
Smart Budgeting: How AI Can Transform Hotel Financial Planning
Learn how AI-driven budgeting in hospitality improves accuracy, adaptability, and cost-efficiency, transforming financial planning...
5 Critical Moves Hoteliers Need to Make Before 2025 Hits: Are You Ready?
Manage staff shortages, increased labor costs and boost operational efficiency with Unifocus' Smart Workforce Management Tools.
Elevating Hospitality Operations: Unifocus at HICAP 2024 Singapore
Tackle labor shortages & enhance guest experiences with Unifocus' all-in-one hospitality workforce management solutions. Meet us...
Why Smart Tech is the Key to Boosting Your Hotel’s Profits
Discover how smart technology can help hotels increase profits and improve efficiency. Learn how Unifocus is empowering hotels to...
Solving Hotel Staffing Challenges with Technology in Hospitality
Reduce costs & elevate guest satisfaction with Unifocus' advanced technology solutions like predictive analytics, real-time data &...
Adapting the UK Minimum Wage Hike: Strategic Insights for Hoteliers
Learn how UK hoteliers can manage the minimum wage increase. Explore strategies for optimizing staffing, reducing costs, and...
Inflation & Operational Costs: Analyzing the Impact on Hotel Industry
Combat inflation and labor shortages with strategic wage adjustments to ensure workforce stability and competitive advantage in a...
Keeping Your Staff Happy: Flexible Working Tips for Hoteliers
Learn about budget balancing, fair tipping laws, AI labor forecasting, and more with Unifocus. Contact us for a demo today!
Balancing Operational Budgets: Strategic Approach for the Hotel Industry
Explore strategic approaches to effectively balance operational budgets and wage increases to establish workforce and economic...
Fair Tips for Fair Work: A Guide to the New Tipping Law for UK Hoteliers
Explore the new tipping law in the UK hospitality industry and discover how Unifocus can help your hotel ensure fair tip...
2025 Budget Planning for Better Labor Forecasting
Explore the future of labor forecasting with AI in 2025. Optimize staffing & boost efficiency using advanced predictive analytics.
How the UK Flexible Working Act 2023 Impacts Hotel Workforce
Explore the implications of the UK Flexible Working Act 2023. Understand the law, its impact on operations & staff.
How Predictive Modeling Simplifies Your Hotel's Labor Budgeting
Explore how predictive modeling transforms labor budgeting in the hospitality industry with accurate forecasts, trend...
Real-Time Maintenance and Housekeeping Integration for Hotels
Explore how integrating maintenance and housekeeping systems streamlines operations, improve efficiency, and boost guest...
Streamlining Hospitality Tech for Efficiency & Guest Satisfaction
Discover how KSL Resorts leveraged hospitality technology to boost efficiency, optimize data use, and elevate guest satisfaction.
Simplify Staffing With Automated Scheduling
Descubra cómo las herramientas de programación avanzadas pueden optimizar las operaciones del hotel, aumentar la eficiencia y...
Key Takeaways from the Singapore Hospitality Association AGM 2024
Discover key insights from the SHA Annual General Meeting 2024, including trends and strategies for Singapore's evolving...
Building Guest Loyalty: The Power of Communication in Hospitality
Explore key communication strategies that boost guest loyalty and satisfaction in hospitality. Learn practical tips now!
Secrets to Hotel Success: Real-Time Data in Labor Budgeting
Advanced analytics can transform hotel labor forecasting and budgeting. Learn the secrets to optimizing staffing levels, boosting...
Consumer Preferences: What Do Guests Want from Casino-Hotel Experiences?
Understanding consumer preferences enhances the casino-hotel experience. Personalization and technology drive guest loyalty.
Balancing Costs & Performance with Staff Management in Hospitality
Discover effective staff management strategies for the hospitality industry. Learn how advanced technology can optimize hotel...
Are You Tracking the Right Hotel Metrics?
Discover the essential hotel metrics that drive performance and profitability. Tracking the right metrics can optimize your...
Facing 2024 Head-On: 5 Key Trends Every Hospitality Pro Should Act On Now!
Discover the top five trends shaping the hospitality industry in 2024 and learn strategic insights to enhance your operations and...
Elevating Hotel Service & Efficiency with Smart Partnerships
The strategic partnership between Arlo Hotels and Unifocus drives innovation and hotel operational efficiency.
Simple Steps to Top-Notch Resort Stays
Discover how a top resort elevates guest experiences with Unifocus. Mobile inspections and detailed reporting contribute to their...
How Smart Communication Tech is Winning the Hotel Game
Explore Unifocus' journey from the first SMS system to modern tech solutions that save costs, enhance staff retention, and boost...
Elevate Your Hotel's Lunar New Year with Unifocus Technology
Discover how Unifocus technology transforms hotel operations for the Lunar New Year, offering predictive planning, smart staffing,...
A Lunar New Year Tech Blueprint for Hoteliers
Maximize hotel efficiency during the Lunar New Year with our insightful guide for hoteliers. Learn how to leverage technology for...
Automated Labor Management Balances Art, Science and Staff Forecasting
Unifocus' Automated Labor Forecasting System changed the game in hotel staffing. Explore how it reshaped staffing, reduced costs,...
Breaking Language Barriers: Unifocus' Commitment to Global Hospitality
Unifocus highlights its commitment to breaking language barriers, inclusivity and championing the global hospitality experience.
Maximizing Hotel ROI with Automated Scheduling & Labor Optimization
Discover how automated scheduling and labor optimization can drastically improve your hotel's ROI.
Unifocus: Pioneering Innovation Amidst a Technological Renaissance
Travel back to 1998, a year of technological leaps, as we celebrate Unifocus' 25th anniversary and its pioneering role in...
How the Global Economy Shapes Hotel Staffing and Operations
Discover strategies for optimizing staff efficiency, reducing operational costs, and enhancing productivity in the hospitality...
Shaping the Future: Hotel Industry Transformation with Unifocus
The Hotel Human Capital Conference 2023, organized by Singapore Hotel Association
Rethinking Workforce Scheduling with Automated Shift Swapping
Explore the transformative power of flexibility and shift swapping in hospitality workforce strategies.
Shifting Your Mindset: Recruit & Retain Top Talent in Hotels
Building a resilient hotel team: Attract top talent with irresistible incentives and foster a positive workplace culture.
Building a Healthy, Happy, and Productive Team Culture
Creating a Thriving Hotel Culture: Strategies for Employee Well-being & Productivity. Learn the Importance of Well-being, Key...
Leveraging Technology to Enhance Guest Experience in the Hotel Industry
Discover how technology is revolutionizing the hotel industry's guest experience. From guest request tech to advanced operations...
The ROI of Labor and Operations Management Technology in Hotels
Discover how labor and operations management technology can transform hotel operations and increase ROI. Read our blog for...
The Operational Cost Saving Bible for Hotels
Unlock the operational cost-saving strategies for hotels with the power of operation management platforms. Read our ultimate guide...
The NOI Hack Hoteliers Need
Learn how these game-changing tools can revolutionize labor management, streamline operations, and boost profitability to help you...
Leveraging Workforce Management to Tackle Labor Shortages in Hotels
Discover how hotels can overcome labor shortages & boost margins with Workforce Management Platforms. Optimize staffing, enhance...
How Workforce Management Platforms are Revolutionizing Macau's Labor Market ?
Discover how workforce management platforms are streamlining operations, optimizing staff utilization & enhancing employee...
360 Degree Leadership
The first step towards effective hotel leadership is to understand the various roles and responsibilities of each stakeholder...
Navigating Trends & Strategies for Hotel Asset Managers
Discover insights from HAMA's spring outlook for the hospitality industry. Learn how hotel asset managers can navigate trends,...
Industry Leaders Think Tank: As the World Turns
By focusing on flexibility, health and safety, technology, local travel, and guest-centricity, hotels can succeed in the new world...
Leveraging Workforce Management Tech to Boost Hotel Margins Amid Labor Shortages
Learn how hoteliers can leverage workforce management technology to mitigate the impact of labor shortages and improve their...
Attracting and Retaining Talent in the Modern Lodging Industry
What are some of the challenges facing the industry when it comes to attracting and retaining talent?
Unlocking Hotel Tech ROI
Discover how to overcome challenges in tech investment for hotels. Learn about unlocking ROI and operational efficiency in our...
May You Live in Interesting Times
Despite the challenges facing the lodging and travel industry, it’s clear that there are many opportunities for growth and...
Talent Attraction, Labor Retention, and DEI: Strategies for Talent Management
In today's labor market, where the talent pool is shrinking, retaining and attracting talent has become an increasingly important...
Optimizing Hotel Staffing with Workforce Management Platforms
Discover how hotels can overcome labor shortages & implement innovative staffing practices using a workforce management platform....
IHIF 2023 Recap: Hotel Industry Trends and Insights
Discover how to effectively manage your workforce and maximize efficiency with the IHIF talking points. Learn more here!
Navigating Hotel Revenue Trends in 2023: Insights from HAMA
Discover how the hospitality industry defies economic headwinds in 2023. Explore hotel revenue trends and operational efficiencies...
Hotel Asset Managers: The Importance of Operational Efficiencies
Discover how hotel asset managers can implement operational efficiencies using technology to increase profitability in 2023.
Recipes for success: Distressed Hotel Assets
Succeeding in today's hotel business environment requires a combination of smart strategies and tactics, including operational...
The New Luxury Hotel Standards
To incorporate these new luxury hotel standards into your hotel, focus on creating an authentic, personalized, and sustainable...
Translating High RevPAR to High Margin
While increasing RevPAR is an important goal for hoteliers, it is not the only factor that determines profitability.
What's Top of Mind for Hotel Leaders
As we enter the second half of the year, industry leaders are shifting their focus to what comes next. Here’s what’s top of mind...
Short-Term, High Impact Asset Management
One key area for short-term value creation is workforce management technology. By adopting tools such as automated scheduling and...
Always On
The idea behind Always On is to make use of every inch of available space within a hotel, while also catering to the different...
Beyond RevPAR: Total Revenue Management Strategies
Revenue per available room (RevPAR) has traditionally been the go-to metric for measuring a hotel's financial performance - but...
Doing More with Less: Increasing Workforce Productivity
Build a flexible, multi-skilled workforce, harnessing technology, and investing in staff training and development.
Driving Alpha: Efficiency, Productivity, Profitability
Driving alpha is about taking a strategic approach to asset management, focusing on efficiency, productivity, and profitability...
Adapting to a New Environment
To successfully adapt to a new environment, global hospitality companies need to be agile and flexible in their thinking.
Optimizing F&B Operations to Manage Cost and Increase Profit Margins
By analyzing guest preferences and market trends, hotel operators can create menus that are both appealing to guests and...
Reduce the Risk of Uncertainty with Workforce Management Technology
Optimize hotel operations and manage uncertainty with workforce management technology. Discover how it helps forecast demand,...
Why Asset Managers are Flocking to Workforce Management
Discover why hotel asset managers are turning to workforce management technology to enhance scheduling, optimize labor costs, and...
Right Person, Right Time, Right Place: Plans for Workforce Alignment
By understanding the needs and preferences of different guest segments, hotels can tailor their operations and services to...
Why Hotel Brands Win by Leveraging Operations and Technology
Effective workforce management technology is crucial for hotels to differentiate themselves from the competition in the highly...
How Workforce Management Tech Will Curb Rise in Operational Costs
Discover how workforce management tech can help hoteliers reduce operational costs by automating scheduling, reducing overhead,...
Labor Issues: Challenges & Opportunities
The pandemic has presented significant challenges for the hospitality industry, including labor shortages and wage pressures....
Why Hoteliers are Turning to Technology as Part of Their Revenue Strategy
Discover how hoteliers use workforce management technology to optimize staffing, reduce labor costs, and boost revenue in the...
Hoteliers Are Increasing Technology Budgets in 2023
Hoteliers are increasing technology budgets to improve efficiency, reduce costs & enhance the guest experience, driven by the...
Why Hotels Are Embracing Technology
In a time when the hotel industry is bouncing back from the COVID-19 pandemic, technology is playing an increasingly important...
Why Hotels Need Workforce Management Platforms Before Their Next PIP
Optimize hotel operations during renovations with workforce management technology. Reduce labor costs, enhance guest experience,...
Technology’s Impact on Hotel Valuations
Learn how workforce management technology, or WFM technology, can improve the operational efficiency, employee productivity, and...
The Evolution of Hotel Management Systems
As technology evolves, hotel management systems are changing to keep up. Hotel management systems have come a long way and...
Maximizing Hotel Efficiency with Preventative Maintenance Software
By utilizing Preventative Maintenance Software, hotels can improve equipment longevity, reduce downtime, and enhance guest...
Wyndham’s Geoff Ballotti Wins Arne Sorenson Social Impact Award
Geoff Ballotti, president and CEO of Wyndham Hotels & Resorts, is the second recipient of the Arne Sorenson Social Impact...
Focus on profits
Hotel owners can ensure their businesses' financial stability and maintain a healthy bottom line by focusing on profits.
People – Cultivating The Most Valuable Asset
No component is more critical to the hotel industry. Employees from the front line to the C-Suite are in the spotlight as the...
Operations – Efficiency, Cost Containment, and Guest Satisfaction = ROI
The road to prosperity for hotel operators continues to be full of speed bumps and potholes as they search for life in the fast...
Key Technology Trends that will shape Hotel Industry in 2023
Discover the technology trends impacting the hotel industry in 2023 and beyond. Learn how hotels can embrace new technologies to...
How to manage the risks associated with increased gig workers in the hotel industry
The hotel industry is rapidly evolving, with an increasing share of contingent, part-time, and gig workers. This shift has created...
Leadership – Accountability in a Changing World
Leadership skills have taken many twists and turn during the past few years, and that doesn’t look to change moving forward as...
Staying a Step Ahead of Evolving Hotel Workplace Laws and Employee Expectations
Published in Hotel Executive. Ensuring compliance with labor laws is challenging but new technologies allow hoteliers to create...
Are you using too much tech in your hotel?
Hoteliers are increasingly consolidating point solutions to improve efficiency and save money. Learn more about the benefits of...
Why Hotel Management Companies are Making the Move to Workforce Management Software
Hotel management companies are switching to comprehensive WFM software to improve efficiency and reduce labor costs. You can learn...
How Hotels are Using Technology Beat the Labor Crisis
With the labor crisis making it difficult to find and retain employees, hotels are turning to workforce management software to...
What is Hot in Hotel Technology?
Workforce management software is a total game changer. This amazing tool allows you to plan, schedule, and manage your employees...
Innovative Solutions that help hotels drive ROI
One key trend in the hotel industry is using technology to automate and streamline various processes, including workforce...
How Hotels are Managing Operations Through The Labor Crisis
A lack of qualified and experienced workers is impacting the hotel industry. Learn how hotels are managing operations during this...
Workforce Management for Hotels
Workforce management software is a total game changer. This amazing tool allows you to plan, schedule, and manage your employees...
Is Workforce Management Software A Solution to Labor Crisis in Hotel Industry?
The hospitality industry is facing one of its biggest challenges in decades. With the labor crisis worsening and being felt across...
How employee engagement affects guest satisfaction? Can employee survey solutions help?
The hospitality industry is facing one of its biggest challenges in decades. With the labor crisis worsening and being felt across...
The Ultimate Guide to Workforce Management in the Era of Gig Economy Work
By adopting new ways of tackling workforce management that mirror gig economy advantages, owners and managers can soon find that...
The need for Housekeeping Automation is now
Inefficiencies in housekeeping can continuously drain a hospitality property's finances. The good news is that by simply...
The Benefits of Automated Time and Attendance Software for Hoteliers
Learn about the benefits of automated timekeeping for hoteliers, including accurate payroll, reduced labor costs, improved...
Adapting to Changing Trends in Hospitality Workforce Management
With a modern and innovative approach to workforce management, you can attract and retain top talent. Unifocus works with you to...
Definitely Doug: Got Any Hot Tips?
Published in Hospitality Upgrade. Doug Rice interviewed several industry executives to ask about the trend toward digital tipping....
Sidestepping F&B Challenges by Investing in Your Most Important Asset
Published in Hotel Executive Magazine. By turning to new technologies & approaches to human capital management, F&B managers can...
The 5 Things We Must Do To Attract & Retain Great Talent
From the“Great Resignation” to the “Great Reevaluation” the labor shortage is causing some big changes in getting and keeping...
LA Hotel Worker Protection Ordinance Compliance With Unifocus
Unifocus is the only solution that can factor sqft into scheduling AND dynamic workflows, for effortless compliance without...
Digitalized Tipping Practices for Hospitality Employee Financial Needs
Digitalized tipping ensures tips are accurately dispersed to employees based on which shifts/hours/roles they’ve worked,...
Putting An End To The Bleeding Effect On Hospitality's Workforce
By examining & understanding the causes of what is pushing employees away and what would cause them to stay, hospitality leaders...
Lodging Magazine Discusses Mitigating Labor Challenges with Mark Heymann and Monesh Arora
LODGING On Demand's newest episode talks with UniFocus's Founder, Mark Heymann and CEO Moneesh Arora about mitigating labor...
Think Your Business Is Understaffed? It Might Not Be As Serious As You Think.
Published in Forbes Magazine: Labor management and time & attendance technology help use the staff you have more effectively to...
Staying One Step Ahead of the Growing Complexities in Labor Laws
Printed in Hotel Exec. Labor management technologies play a vital role in ensuring compliance with labor laws. Developments in AI...
You Can’t Predict the Future, But You Can Predict Your Scheduling Needs
As fair workweek laws go into effect around the country, every hotelier needs to be prepared. Compliance doesn’t need to be...
Reaping the Benefits of Flexibility
Employees want flexible work options but hospitality, retail businesses, and senior care employers have resisted offering that...
11 Trends That Will Reshape the Service Industry of 2022
In 2022, technology is going to disrupt the hospitality workforce. As you look ahead to appealing to customers, attracting new...
Bringing the Benefits of Mobile to Hospitality’s Workforce
Mobile apps are becoming vital to the service industry workforce and is a crucial component in a hotel’s ability to gain a...
Why It Is Critical To Care About Your Employees’ Financial Wellness
Embracing an instant pay model can create long-term benefits for workers in the service industry
Why It’s Time for the Service Industry to Rethink Workforce Management
Why does the Hospitality industry continue to struggle with recruitment and employee retention? It's not just COVID-19.
The Role Of Shifting Expectations In The Labor Shortage
Published in Forbes - Hospitality workers aren’t going back to their old jobs, and a third are leaving the industry entirely. How...
How a Gig Mindset Can Help Solve the Labor Shortage
What can service industries learn from the gig economy? Here are four ways you can adopt gig strategies to better attract and...
Workforce Management Software: Everything You Need to Know
WFM software is becoming more important everyday. You know you need it. Find out how to choose the best workforce management...
UniFocus Platform Fall Release: New Features and Enhancements
UniFocus’s new and enhanced features equip managers and operators to make better-informed decisions and refocus their time on...
15 Takeaways from the 2021 Lodging Conference
UniFocus exhibited at the 2021 Lodging Conference. Here’s what we heard about the state of the industry and its most pressing...
Rethinking Strategies to Attract and Retain Hospitality Workers
One question that hoteliers should be asking themselves is why is it such a challenge to entice either former or new employees to...
Implementing vaccine policies? These UniFocus features can help.
Vaccine policies are a reality our industry is facing, but who has time for more paperwork? Here’s how UniFocus features can help.
The workforce revolution starts today.
How UniFocus CEO Mark Heymann sees a workforce revolution with UniFocus and Knowcross combining forces.
Transforming Hospitality: The Impact of Labor Management Technology
From low wages, restrictive shift duration limits and outdated overtime rules to a lack of flexible scheduling and work-life...
Next-Level Scheduling with UniFocus' Award-Winning ShiftGenius
Be a labor genius with ShiftGenius. Find coverage faster and provide employees with flexibility in their schedules.
Instant pay benefits: UniFocus and Rain partner for early wage access
Instant pay (early wage access) is an incredible benefit for employees and a way employers can stand out in the competition for...
How Hospitality Can Leverage Tech to Alleviate Staffing Challenges
UniFocus CEO, Mark Heymann, shared his thoughts on how hospitality can leverage labor management technology to alleviate the...
Using a biometric system for attendance - everything you need to know
Everything you need to know about using a biometric system for attendance and how UniFocus's time-proven solution protects your...
How Hotels Can Leverage Operational Technology for Recovery
From agile time & attendance to optimized labor management, demand sensing & budgeting, the performance benefits of enhancing your...
Why Labor Management Systems are a Resource Healthcare Can Rely On
Mark Heymann, CEO, UniFocus, discusses the importance of advanced labor management technology within healthcare systems in his...
For Restaurants, 2021 Budgeting Will Require a Three-Tiered Approach
In a COVID environment, traditional budgeting methods are not going to be as effective as a 3-tiered budgeting approach. Mark...
Labor Management is Still Meaningful in Lower Occupancy Volumes
Managing labor in a time of low guest counts and skeleton crews demands best practices. A labor management tool is an invaluable...
Mobile First: Top Ways Mobile Can Strengthen Your Operations
Mobile technology solutions are the future of hospitality. Streamline your hotel management and operations. Bring your hotel into...
Are You Inviting COVID Into Your Workplace Through the Back Door?
If you’re waiting until your staff arrives at work to screen team members for COVID-19, you’re potentially allowing the virus into...
How Hotels Can Use Tech to Recover
Hotel recovery after COVID is a top question on many hotelier's minds. Labor management solutions is the answer many business...
Your Team Needs to Feel Safe at Work - Now
Lawsuits against employers have exploded in the past four months, with more than 480 lawsuits directly related to COVID-19 filed...
Bending Without Breaking: How Labor Flexibility Can Help Hotels Survive the COVID-19 Pandemic
Labor flexibility is especially important for hospitality in a post-pandemic marketplace. Hotel owners must adapt to remain...
3 Steps You Should Be Taking to Help Keep Your Service Staff Safe
Hotels & Restaurants must take steps to proactively check staff for symptoms, unschedule symptomatic team members, & have methods...
For Restaurants to Recover, Unions and Lawmakers Must Step Up
Legislative changes need to be made that address the new reality for the hospitality & restaurant industries. Our response will...
How to Optimize Labor Management for COVID-19 Recovery
For hotels and restaurants, optimizing labor management processes has an entirely different meaning than it did in in the past.
3 Steps to Optimizing Staffing During COVID-19
The hospitality industry faces a unique set of challenges that will require hotels to take an adaptive approach to staffing during...
New COVID-19 Labor Practices Essential for Hotel Guest Satisfaction
We surveyed 1,100 travelers about what is important to them post-COVID-19. The results indicate which services hotels need to...
Operating in the New Covid-19 Normal
This series brings insights from our team, providing helpful prompts as restaurants re-open and operate in the new “normal” with...
Did You Furlough Your Labor Management System?
Labor management systems are becoming more and more necessary as the hospitality industry returns. Home-grown systems may not...
Understanding the Unique Issues Affecting Employee Engagement
As you re-open your hotel or restaurant, take the pulse of your employees frequently to understand the issues they are facing.
Two Ways Your Guest Feedback Efforts Need to Change in Today’s Environment
Guest expectations in hospitality and other service-based industries have changed. Don't get left behind due to out-dated tech and...
Managing the Back of the House in Post-COVID-19 Re-Opening
Restaurants reopening after COVID will face unique back of the house challenges. Menu engineering and efficient scheduling are...
The Restaurant Technology Guys Podcast Ep. 78- Ken Heymann from UniFocus
Ken Heymann discusses the labor market and how restaurants address different generations. Also addressing the needs of employee...
Keeping the Pulse of Your Staff as You Navigate to a “New Normal”
Employee satisfaction during the 'New Normal' may not be as easy to measure as many think. Keep track of worker engagement in a...
Adjustments to Managing Time and Attendance that Every Hotel And Restaurant Should Consider in the Post-Covid-19 Environment
Post-COVID restaurants and hotels need to focus on efficiently keeping guests safe. They also face unique scheduling challenges...
Taking Full Advantage of Available Demand with Post COVID-19 Restricted Restaurant Capacity
Restaurant capacity post-COVID has led many service industry business owners to take stock of day-to-day operations. Don't let...
Menu Engineering and Planning
Restaurant menus must be carefully considered for a myriad of factors in post-COVID-19 environment.
Cross-Training Hospitality Staff: A Key Strategy for Managing Through the Post-COVID-19 Recovery
Cross-training has been an important hospitality strategy for enhancing profitability and is even more important during these...
Pre-Opening Considerations for Restaurants in a COVID-19 Environment
If you’ve decided to reopen your restaurant, you’re about to go through a process similar to your original opening but with a few...
Reconsidering the Hotel Service Experience
Hotel service and amenities have to be able to adjust with the market. They need quality service while allowing guests and...
Operating Restaurants in a Covid-19 Environment
The re-opening of our business world will create demands significantly different, from the way we shop, to the way we travel, to...
Do Minimum Shifts Apply in Today’s Environment?
We asked operators, “How many people does it take to open your doors?” The answers varied. The key though, was that everyone...
Why ADR Needs to be Part of Your Labor Standards in Post-COVID Recovery
ADR focus is necessary as hotels begin opening back up. Post COVID, successful organizations will re-open with different...
What Hotels Can Do Today to Return to Profitability QuicklyPost-COVID-19
Hoteliers must transition from triage to operations while providing the foundation needed to reduce the profitability gap as...
An Equitable Approach: Finding Answers to COVID-19’s Economic Impact
The damaging effects of the novel Coronavirus (COVID-19) are already upon us, and no country – nor industry – is safe from its...
Employee Engagement: Building on Feedback
Employee engagement best practices can help hospitality companies increase productivity & protect margins, even in a challenging,...
Dynamic Scheduling Solutions Make a Hospitality Manager's Life Easier
Dynamic scheduling lets your managers reduce labor costs, improve guest service, and always match staff with your business volumes.
Labor Management From The Manager's Perspective
Labor management done right is one of the most valuable tools any manager can have. When done right, everyone wins, from guests to...
Evolving Labor Management Requires New Tools & Perspectives for Hospitality
Labor management solutions are crucial for the 21st century hospitality industry. Without the right tool, your restaurant or hotel...
One Size Does Not Fit All With a Hotel Labor Management
Labor management for hotels is varied and dynamic. Hoteliers should consider a LMS that is flexible enough to meet their unique...
Managing Labor as an Asset – DiamondRock Hospitality Achieves Stellar Results
LMS implementation with DiamondRock Hospitality showcases how an optimized workforce maximizes value while improving...
Employee Engagement is Critical to an Optimized Workforce
For a service business, intent to return and recommend is the dependent variable of optimized performance, because achieving that...
Optimization Requires Knowing One's Guest ... But What Does That Take to Accomplish?
Optimized hotel operations frequently exceed guest expectations. In today's tech-centered market, hotels are moving towards more...
Which Labor Tasks Actually Deliver Value to Hotel Guests?
Hotel guest expectations are always evolving. It’s crucial to understand which labor tasks are actually delivering value to your...
Hotel Labor Standards Must Evolve with Guest Expectations
A misalignment between real labor performance, guest satisfaction, and your performance standards could signal it’s time to...
Labor Inefficiencies Waste Your Hotel Managers’ Time
Hotel labor inefficiency robs managers of flexibility and insight, keeping them from interacting with their teams and guests as...
Employee Engagement: Mission Critical for Hotel Labor Productivity
Work force engagement is paramount. Without it, even the most advanced labor management solutions will fail to fully optimize a...
The Ultimate Hospitality Workforce Optimization Playbook
The Ultimate Hospitality Workforce Optimization Playbook is your roadmap to improving hotel labor performance in 7 essential steps.
The Restaurant Technology Guys Podcast Ep. 068: Dial in your labor management with Unifocus
The Restaurant Technology Guys Podcast Ep. 068: Dial in your labor management with Unifocus
One Suite. Every Solution.
Build the Right Stack for Your Property or Portfolio
Whether you're managing a luxury resort, urban hotel, or multi-brand portfolio, Unifocus adapts to your needs. Start with one module or implement the full suite — and grow from there.
