Match and Schedule Staff to Forecasted Demand 

Simplify Workforce Management and Employee Scheduling like Magic!!

Schedule the right people, in the right place, at the right time, with the right attitude to ensure customer satisfaction. UniFocus’ innovative LMS system balances staffing needs while maximizing productivity, service, and quality to increase your customers' intent to return and recommend. The simple secret to reduce labor costs and maximize employee productivity.

Scheduling your workforce can become confusing and time-consuming when employees have different needs and availability.  Managers have forecasted business volumes and they’ve planned for staff demand but issues still arise.

UniFocus’ LMS Scheduling tool takes all possible variables into account and delivers a seamless scheduling process.

Our on demand scheduling module utilizes job-specific rules, service level standards, business volume forecasts and labor regulations balanced with employee skills and availability to create fully optimized staff schedules. This method, along with our Time and Attendance tool, minimizes countless hours of complex scheduling each week for your management staff, allows for flexibility in scheduling, and provides more time for customer interaction.

Key Benefits of UniFocus’ Scheduling tool:

  • Reduce labor costs by scheduling staff to customer demand, and improve customer satisfaction

  • Reduce training time and simplify operations with easy to use schedule editor

  • Decrease time to get an accurate schedule
  • Incorporate staff availability and time off requests to eliminate scheduling conflicts
  • Mobile Apps provide instant access anywhere
  • Customize schedules for business needs on an hourly basis

UniFocus'LMS Scheduling is a dynamic system designed to deliver the right resource, at the right place at the right time.



  • "Valid Customer feedback is extremely important to earning high satisfaction ratings and plays a vital role in loyal clients driving profits and recommending new business. With UniFocus' online system, The Mayfair will capture the feedback of guests which will be integrated with our corporate level reporting. Every key touch point that makes up a guest stay is valuable."   
    - Si Sloman, Principal MJS Hotels

     

  • "Meeting the Trump standards magnifies the importance of having the industry's best resource management systems available for our teams to deliver the kind of personalized service our guests expect. We are happy to grow our partnership with UniFocus to help us improve productivity and achieve our high service standards."
    -  Mike Straube, Corporate Director of Finance, Trump Hotel Collection


  • "The team at UniFocus clearly values relationships and customer service is a priority. With UniFocus' on line guest satisfaction surveys Skytop now has the ability to customize tracking and trend reporting. Management gains the ability to view key opportunities necessary to maximize our customer experience across services, property improvements to consider and the product updates and launches our guests are wanting."  
    Cara Federici, Director of Sales & Marketing with Skytop Lodge
  • "UniFocus will help PGA National achieve its business objectives of continually enhancing levels of customer service and profitability with their innovative solutions and expert training. By partnering with UniFocus to create brand specific labor standards PGA will enhance our performance and guest satisfaction."  
    - Joel Paige, Vice President & Managing Director, PGA National Resort and Spa
  • "UniFocus feels like a partner, not a third party. It's a great relationship...We have individual, personalized service that isn't cookie cutter. Another strategic asset is the clear understanding of which products and/or services can be improved or offered, to exceed customers' expectations." 
    Chuck Currid, General Manager of Babson Executive Conference Center

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