Understand Big Data Instantly with Real Time Visual Dashboard

Once the work is executed, managers need to be able to see how employees performed, and decide where adjustments need to be made. UniFocus' LMS Reporting module continuously tracks and charts performance for your business, inclusive of benchmarking. With comparisons of actual labor costs to planned and standard labor costs, our customizable annual, monthly, and weekly reports provide true insight to help your company manage a more profitable workforce.

Key Benefits of UniFocus’ Reporting tool:

  • Understand data instantly with real-time visual dashboard
  • Gain dynamic, interactive analytics
  • Compare actual hours worked to projected hours
  • Receive aggregate reporting by department and property
  • Make decisions based on data-driven insight into labor management
  • Identify key opportunities for improvement
  • Create greater profitability

UniFocus’ LMS Reporting measures if standards are being met providing managers with proof of desired performance, problem identification, an avenue for feedback, and helps to separate fact from perception.




  • "The team at UniFocus clearly values relationships and customer service is a priority. With UniFocus' online guest satisfaction surveys, Skytop now has the ability to customize tracking and trend reporting. Management gains the ability to view key opportunities necessary to maximize our customer experience across services, property improvements to consider and the product updates and launches our guests are wanting."  
    Cara Federici, Director of Sales & Marketing with Skytop Lodge
  • "UniFocus feels like a partner, not a third party. It's a great relationship...We have individual, personalized service that isn't cookie cutter. Another strategic asset is the clear understanding of which products and/or services can be improved or offered, to exceed customers' expectations." 
    Chuck Currid, General Manager of Babson Executive Conference Center

  • "Valid Customer feedback is extremely important to earning high satisfaction ratings and plays a vital role in loyal clients driving profits and recommending new business. With UniFocus' online system, The Mayfair will capture the feedback of guests which will be integrated with our corporate level reporting. Every key touch point that makes up a guest stay is valuable."   
    - Si Sloman, Principal MJS Hotels

     

  • "UniFocus will help PGA National achieve its business objectives of continually enhancing levels of customer service and profitability with their innovative solutions and expert training. By partnering with UniFocus to create brand specific labor standards PGA will enhance our performance and guest satisfaction."  
    - Joel Paige, Vice President & Managing Director, PGA National Resort and Spa
  • "The feedback provided by SERVICEScope has allowed our Leadership team to examine the most fundamental portions of our best practices and refine how our levels of service can continue to set us apart from our competition. The feedback is detailed, thorough, and consistent through the organization."
    - Ian Dailey, Director of Organizational Development of Canyons Resort

Featured Resources