Understand Big Data Instantly with Real Time Visual Dashboard

Once the work is executed, managers need to be able to see how employees performed, and decide where adjustments need to be made. UniFocus' LMS Reporting module continuously tracks and charts performance for your business, inclusive of benchmarking. With comparisons of actual labor costs to planned and standard labor costs, our customizable annual, monthly, and weekly reports provide true insight to help your company manage a more profitable workforce.

Key Benefits of UniFocus’ Reporting tool:

  • Understand data instantly with real-time visual dashboard
  • Gain dynamic, interactive analytics
  • Compare actual hours worked to projected hours
  • Receive aggregate reporting by department and property
  • Make decisions based on data-driven insight into labor management
  • Identify key opportunities for improvement
  • Create greater profitability

UniFocus’ LMS Reporting measures if standards are being met providing managers with proof of desired performance, problem identification, an avenue for feedback, and helps to separate fact from perception.


  • "The feedback provided by SERVICEScope has allowed our Leadership team to examine the most fundamental portions of our best practices and refine how our levels of service can continue to set us apart from our competition. The feedback is detailed, thorough, and consistent through the organization."
    - Ian Dailey, Director of Organizational Development of Canyons Resort
  • "UniFocus feels like a partner, not a third party. It's a great relationship...We have individual, personalized service that isn't cookie cutter. Another strategic asset is the clear understanding of which products and/or services can be improved or offered, to exceed customers' expectations." 
    Chuck Currid, General Manager of Babson Executive Conference Center
  • "Our team is looking forward to the feedback so we can improve the overall guest experience. UniFocus' product allows us to identify by villa, service, party and program allowing us to easily identify trends." 
    Mitch Goldberg, Vice President of Operations, GKTW
  • "UniFocus' LMS provides all the flexibility and functionality that allows us to ensure that the Center Of Operational Effectiveness' work on developing comprehensive, optimized and effective standards across our properties worldwide is reflected in the technology. We are also excited by the comprehensive analytics, available to all users, in the LMS Dashboard...what a powerful capability." 
    - Michael Escalante, Vice President, Global Center for Operational Excellence of Hilton Worldwide
     

  • "Valid Customer feedback is extremely important to earning high satisfaction ratings and plays a vital role in loyal clients driving profits and recommending new business. With UniFocus' online system, The Mayfair will capture the feedback of guests which will be integrated with our corporate level reporting. Every key touch point that makes up a guest stay is valuable."   
    - Si Sloman, Principal MJS Hotels

     

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