Accurately Manage Labor Force to Meet Guest Demand

Before creating a schedule, it is important to take into account factors such as quality and labor standards and forecasted business volumes to accurately plan labor. UniFocus' LMS Planning module helps define staffing requirements to bring employee demand in line with forecasted volumes. Fixed and variable labor requirements are precisely calculated and displayed according to business volume.

Key Benefits of UniFocus’ Planning tool:

  • Plan staff to guest demand based on forecasted business volumes
  • Incorporates quality and labor use standards
  • Match labor to volume fluctuations
  • Foster employee satisfaction by planning schedules around staff needs and preferences
  • Meet unique business standards with customizable planning

UniFocus' Planning module enables managers with the ability to accurately plan staffing needs while balancing guest demand, employee morale and labor costs.

  • "UniFocus' LMS provides all the flexibility and functionality that allows us to ensure that the Center Of Operational Effectiveness' work on developing comprehensive, optimized and effective standards across our properties worldwide is reflected in the technology. We are also excited by the comprehensive analytics, available to all users, in the LMS Dashboard...what a powerful capability." 
    - Michael Escalante, Vice President, Global Center for Operational Excellence of Hilton Worldwide

  • "The team at UniFocus clearly values relationships and customer service is a priority. With UniFocus' online guest satisfaction surveys, Skytop now has the ability to customize tracking and trend reporting. Management gains the ability to view key opportunities necessary to maximize our customer experience across services, property improvements to consider and the product updates and launches our guests are wanting."  
    Cara Federici, Director of Sales & Marketing with Skytop Lodge
  • "We now have a standardized system for time and attendance tracking across our entire portfolio..."  
    - Mark Fielding, Senior Accountant for Red Lion Hotels


  • "UniFocus' expertise in meetings and events, the great price point, and superiority of the product fit our needs. UniFocus has been out front with its technology, and providing great business tools to track the meeting planner's reviews effectively and efficiently." 
    - Shawn Dixon, Corporate Operations Manager for Vail Resorts Hospitality
  • "UniFocus feels like a partner, not a third party. It's a great relationship...We have individual, personalized service that isn't cookie cutter. Another strategic asset is the clear understanding of which products and/or services can be improved or offered, to exceed customers' expectations." 
    Chuck Currid, General Manager of Babson Executive Conference Center

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