Balance Labor Costs with Guest Satisfaction 

Forecasting business volumes is essential, and without the proper tools it can turn into a guessing game which leads to staffing issues, and ultimately affects customer satisfactionUniFocus' LMS Forecasting module provides accurate forecasts by incorporating key business indicators, and ensuring quality of service. It continually fine tunes its precision while enabling managers with the ability to edit the final forecast.

Accuracy in forecasting business volumes will positively impact the customer experience, daily operations, employee satisfaction and the bottom line.

Key Benefits of UniFocus’ Forecasting tool:

  • View accurate daily and weekly business volume forecasts generated by at-a-glance, real-time data
  • Analyze historical trends and business volumes which leads to correct scheduling for the upcoming periods
  • Balance labor management with customer satisfaction
  • Increases employee productivity
  • Gives managers flexibility in editing final forecast

At UniFocus, we've taken the guesswork out of your company's forecast so that you can quickly realize the benefits of an optimized labor schedule.

 

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UniFocus has developed a Total Workforce Performance platform of Labor Management and Time & Attendance Solutions linked to achieving client expectations that guarantees reduced labor costs, improved productivity, employee engagement AND higher customer satisfaction.
At UniFocus, we have more than 35 years of experience supporting thousands of locations globally, in over 100 countries, in 
exceeding YOUR customer's expectations at the lowest cost!

We’re Total Workforce Performance - the Fusion of Workforce Management, Engagement, and Satisfaction.

     

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