Increase Profits through Improved Labor Efficiencies with LMS for Select-Service Hotels

UniFocus’ Select-Service LMS is specifically designed to meet the scheduling and labor management needs of select-service hotels, allowing them to improve labor efficiencies and perform at the optimal labor cost while continuing to drive revenue through superior guest satisfaction.

View/Time bullet

Automated scheduling matches staff to forecasted business volumes.

  • A proprietary algorithm analyzes historical data and accurately predicts business volumes for each unique day at each unique location.
  • With an accurate forecast, you can schedule staff to meet your guests’ needs without overscheduling, reducing labor costs and ensuring your staff can still provide quality service.
  • Compliance is ensured by built-in scheduling rules that can be customized to fit regulations specific to each location.
Revenue bullet

Simplified schedule management and mobile accessibility save time.

  • View schedules by employee, job, (or both) on an hour by hour basis to easily ensure staff is available to meet guest needs.
  • Drag-and-drop and copy-and-paste functionality make schedule management simple and quick.
  • A mobile app allows employees to view schedules, swap or drop shifts, and request time off from anywhere at any time.

Advanced analytics identify opportunities to improve bottom line.

  • Real-time dashboards utilize cutting-edge analytics to provide instant insight into the performance of the organization overall, by region, by property, and/or by department.
  • Advanced analytics provide the ability to delve further with easy-to-understand analyses, graphs, and comparison data.
  • Reports can be exported to Excel and automated to run on a specific schedule.
 

     



  • "Valid Customer feedback is extremely important to earning high satisfaction ratings and plays a vital role in loyal clients driving profits and recommending new business. With UniFocus' online system, The Mayfair will capture the feedback of guests which will be integrated with our corporate level reporting. Every key touch point that makes up a guest stay is valuable."   
    - Si Sloman, Principal MJS Hotels

     

  • "We now have a standardized system for time and attendance tracking across our entire portfolio..."  
    - Mark Fielding, Senior Accountant for Red Lion Hotels

     

  • "UniFocus feels like a partner, not a third party. It's a great relationship...We have individual, personalized service that isn't cookie cutter. Another strategic asset is the clear understanding of which products and/or services can be improved or offered, to exceed customers' expectations." 
    Chuck Currid, General Manager of Babson Executive Conference Center
  • "UniFocus' expertise in meetings and events, the great price point, and superiority of the product fit our needs. UniFocus has been out front with its technology, and providing great business tools to track the meeting planner's reviews effectively and efficiently." 
    - Shawn Dixon, Corporate Operations Manager for Vail Resorts Hospitality
  • "UniFocus will help PGA National achieve its business objectives of continually enhancing levels of customer service and profitability with their innovative solutions and expert training. By partnering with UniFocus to create brand specific labor standards PGA will enhance our performance and guest satisfaction."  
    - Joel Paige, Vice President & Managing Director, PGA National Resort and Spa

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