
At UniFocus, your success is our number one goal, and we want you to get the most from our partnership. We pride ourselves on providing unparalleled, personalized customer service. When you contact us for support, you will be talking to an advocate for your business and not a call center or a computer answering system. Your hospitality industry experts.
Support by Phone
UniFocus Watson R.M.TM Labor Management System Performance Tool Support

Direct: +1-972-512-5190
(Monday through Friday, excluding holidays, from 8:00am Central time to 6:00pm Central time)
After Hours: +1-214-641-0012
UniFocus Survey Solutions Loyalty Support
Direct: +1-972-512-5130
(Monday through Friday, excluding U.S. holidays, from 8:30am Central time to 5:30pm Central time)
Support via E-mail
- General Information: info@unifocus.com
- Technical support Watson, R.M.TM Labor Management System: support@unifocus.com
- Technical support Survey Solutions Loyalty: service@unifocus.com
- Billing inquiry: ar@unifocus.com
- Sales/Schedule a Product Demonstration: marketing@unifocus.com
- Consulting: consulting@unifocus.com
- Training: training@unifocus.com

