UniFocus’ SERVICEScope offers professional mystery evaluation solutions for all service industries including hotels and resorts, casinos, restaurants, spas, boutiques and everything in between. We answer the most critical question you have about your business: Are you meeting your customer’s expectations? From every spectrum, UniFocus' team of seasoned evaluators have provided countless assessments of businesses around the world to ensure standards are being met to help exceed customer expectations.
UniFocus' SERVICEScope Key Benefits:
Sometimes you need help seeing the little things. By leveraging an experienced and impartial third party like UniFocus, you gain a multi-dimensional point of view enabling managers to better understand your customer’s perception.