Engagement redefined for the modern workplace

Pulse surveys are the future of employee engagement measurement. Organizations are enhancing annual surveys with a more holistic approach for greater accuracy and increased awareness of the engagement landscape to understand employees like never before. Determining levels of employee engagement with higher frequency provides constant feedback on the effectiveness of organizational program initiatives, ultimately increasing revenue. When employees come first, company-wide success will follow.

Fast. Simple. Mobile.

Collect results with more frequency and higher participation rates. Managers need more dependable metrics than just annual surveys for accurate readings to determine whether engagement initiatives are effective. With mobile pulse surveys, annual baselines are supplemented with consistent periodic engagement measurements for a clear view into the heartbeat of an organization.

Engaged Performance.

Engagement index scores are easily compared from property to enterprise level allowing for trackable analysis and actionable decision making on a more consistent basis within management. Using pulse surveys provides flexibility when comparing data and informs management which properties, divisions, and/or departments need immediate attention.

Penetrating Visibility.

Dashboard reporting provides clear examination and analysis of the collected data for organizational and property-wide views, down to individual division and department. Easily view and aggregate company-wide engagement data for reliable comparisons and measurements.

Enterprise Transparency.

Manage more effectively and see results at an enterprise level. Employee motivation, inspired performance, and commitment to company goals. lead to increased productivity.

UniFocus provides significant competitive advantages to owners and operators of labor-intensive, service-oriented businesses, helping them quickly increase asset value by reducing labor costs and improving operational effectiveness, team engagement and customer loyalty. The robust collection of advanced software, combined with expert consulting services and a performance guarantee, make it the most effective and reliable integrated solution for optimizing workforce performance.

Solutions...not just software


 




  • "The team at UniFocus clearly values relationships and customer service is a priority. With UniFocus' on line guest satisfaction surveys Skytop now has the ability to customize tracking and trend reporting. Management gains the ability to view key opportunities necessary to maximize our customer experience across services, property improvements to consider and the product updates and launches our guests are wanting."  
    Cara Federici, Director of Sales & Marketing with Skytop Lodge
  • "Our team is looking forward to the feedback so we can improve the overall guest experience. UniFocus' product allows us to identify by villa, service, party and program allowing us to easily identify trends." 
    Mitch Goldberg, Vice President of Operations, GKTW

  • "Valid Customer feedback is extremely important to earning high satisfaction ratings and plays a vital role in loyal clients driving profits and recommending new business. With UniFocus' online system, The Mayfair will capture the feedback of guests which will be integrated with our corporate level reporting. Every key touch point that makes up a guest stay is valuable."   
    - Si Sloman, Principal MJS Hotels

     

  • "UniFocus feels like a partner, not a third party. It's a great relationship...We have individual, personalized service that isn't cookie cutter. Another strategic asset is the clear understanding of which products and/or services can be improved or offered, to exceed customers' expectations." 
    Chuck Currid, General Manager of Babson Executive Conference Center
  • "The feedback provided by SERVICEScope has allowed our Leadership team to examine the most fundamental portions of our best practices and refine how our levels of service can continue to set us apart from our competition. The feedback is detailed, thorough, and consistent through the organization."
    - Ian Dailey, Director of Organizational Development of Canyons Resort

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