Mark Heymann article in Hotel Business Review

Value Engineering Labor: Cost Management in a Growing Economy

Controlling labor costs is crucial to driving profits, and recent studies suggest that hotel managers, having learned hard lessons in the 2008 economic crisis, are paying attention.

SA Hospitality Group, UniFocus’ Newest Partner Brings in Time and Attendance and Labor Management

October 29, 2015, Dallas, TX. The SA Hospitality Group has recently partnered with UniFocus by bringing in two of the latter’s solutions, Time and Attendance and the “Lite” version of its Labor Management System.  With T&A, SA Hospitality will be able to

Mark Heymann article in Global Business and Organizational Excellence

Click here to read Mark Heymann's latest article, Today’s Tri-Fold Approach to Workforce Management Integrates Labor Ma

Benchmark Hospitality Brings in Multiple UniFocus Solutions

September 30, 2015, Dallas, TX.  UniFocus is excited to announce its newest Loyalty partner, Benchmark Hospitality International.  Benchmark has signed on for two of the organization’s loyalty services, GUESTScope™, the guest satisfaction tool, and

UniFocus CEO, Mark Heymann, published in recent issue of "Global Business and Organizational Excellence"

In his article “Spotlight on Service: Integrating Workforce Management with Employee Engagement to Optimize Customer Satisfaction and Profitability”, which appeared in the July/August 2015 issue of Global Business and Organizational Excellence, Mark