UniFocus Offers World Class Service to All Clients with Certified Project Management Professional

In today’s economy it is essential to make sure every facet of a company is running efficiently and smoothly while adequately using available resources and funds.  Often, flawed planning puts new projects either over time or over budget. A proven enhancement is employing team members who are certified project management professionals (PMP), utilizing their expertise to successfully execute projects.  UniFocus is proud to announce Michael Goldman, VP of Organizational Effectiveness, has recently earned PMP certification.

Canyons Resort Expands Insights into Customer Experience with UniFocus Mystery Shop

Utah’s largest and most dynamic ski and snowboard resort, Canyons Resort,  selected UniFocus to provide mystery shop evaluations designed specifically to provide business feedback expanding insights into their customer’s experience . The benefits of SERVICEScope are seen immediately after implementation and continue to accrue long after.

UniFocus Showcases User Benefits with Redesigned Website – www.unifocus.com

Dallas – August 22, 2012 – UniFocus is pleased to announce it has re-launched its website at www.unifocus.com. The new website offers an innovative look and a streamlined user experience.

UniFocus Partner, The Heathman Hotel, Honored With Spot on TripAdvisor’s 2012 Top 25 List

Dallas, February 7, 2012 - UniFocus is pleased to announce that The Heathman Hotel, an upscale boutique hotel located in Kirkland, Washington, has been listed on TripAdvisor’s Travelers’ Choice 2012 Top 25 list.

Study: Mystery Shop Drives 2% Uptick in Guest Satisfaction

Dallas, September 15, 2010 - A new case study shows how The Heathman Hotel in Kirkland boosted its guest satisfaction scores by 2% utilizing more frequent mystery shops in tandem with its guest surveys.