Skytop Selects UniFocus for Guest Satisfaction Survey for Launch into New Era

UniFocus is proud to announce our partnership with Skytop Lodge, known as the premiere luxury resort destination in the Pocono Mountains.  Skytop is now able to capture their guest’s experience and feedback immediately and accurately by upgrading from paper cards. The GUESTScope system is providing the knowledge for the executives to make educated strategic decisions for the property as they continue their history of brand excellence and guest centricity.

UniFocus Provides Survey Solutions Services Gratis for Give Kids The World Enhancing Memories of a Lifetime for Families

UniFocus is proud to announce we have contributed our guest feedback survey solutions to Give Kids The World.  Give Kids The World (GKTW) is a Central Florida nonprofit “storybook” resort that provides cost-free, week long vacations to children with life-threatening illnesses and their families from around the world.  With UniFocus’ online system, GKTW will be able to more efficiently capture history and have reports analyzing the data and trends.  The online system empowers their teams to respond to guest experiences within one day of departure, and thus provides an immediate impact on the very next family checking into the villas.

Customer Comment and Sentiment Analytics is now Easy to Use and Affordable with UniFocus

Boost your ability to understand customer feedback with easy to use, real-time customer comment and sentiment analytics.  UniFocus’ GUESTScope, the

Drive Intent to Recommend with New UniFocus Training Class

Dallas – November 7th, 2012– It has been proven time and time again that retaining customers is far more cost effective than trying to obtain new ones.

UniFocus Survey Enhancements Increase Response Rates by Making Mobile Survey Taking More User Friendly

Dallas, October 5, 2012 – UniFocus is pleased to introduce its newly enhanced mobile device functionality that makes the survey process easier for users with smart phones and increases the response rates for its guest, meeting planner and employee engagement feedback Survey Solutions.