Castle Hill Inn Deploys UniFocus’ GUESTScope™

Dallas, September 29, 2010 - UniFocus today announced that Castle Hill Inn, a Relais & Châteaux property, has implemented the company’s

Study: Mystery Shop Drives 2% Uptick in Guest Satisfaction

Dallas, September 15, 2010 - A new case study shows how The Heathman Hotel in Kirkland boosted its guest satisfaction scores by 2% utilizing more frequent mystery shops in tandem with its guest surveys.

Xanterra Parks & Resorts Deploys UniFocus’ MEETINGScope™

Dallas, August 11, 2010 - UniFocus today announced that Xanterra Parks & Resorts, a GUESTScope™ client, has now implemented MEETINGScope throughout their eigh

Hardage Group Management Deploys UniFocus’ GUESTScope™

Dallas, July 15, 2010 - UniFocus announced that Hardage Group Management, LLC (HGM) has deployed GUESTScope at their Chase Suite and