Benchmark Hospitality Brings in Multiple UniFocus Solutions

September 30, 2015, Dallas, TX.  UniFocus is excited to announce its newest Loyalty partner, Benchmark Hospitality International.  Benchmark has signed on for two of the organization’s loyalty services, GUESTScope™, the guest satisfaction tool, and

UniFocus CEO, Mark Heymann, published in recent issue of "Global Business and Organizational Excellence"

In his article “Spotlight on Service: Integrating Workforce Management with Employee Engagement to Optimize Customer Satisfaction and Profitability”, which appeared in the July/August 2015 issue of Global Business and Organizational Excellence, Mark

The Shaner Group Automates Guest Feedback with UniFocus!

September 2, 2015, Dallas, TX. The Shaner Group has brought in GUESTScope™, UniFocus’ guest satisfaction survey tool.  This solution w

Divi Resorts Chooses Automation with GUESTScope™ by UniFocus

May 6, 2015, Dallas, TX. Divi Resorts has gone live with GUESTScope by UniFocusDivi

UniFocus Strengthens Business Analytics by Integrating IBM Intelligence to Customize your Future

UniFocus is pleased to announce it has partnered with IBM (NYSE: IBM) to embed the Cognos business engine into UniFocus Enterprise Solutions.  This integration further strengthens individual dashboard and customer reporting capabilities for our clients. This addition to UniFocus’ present reporting capabilities puts power into the hands of our partners who want to supplement existing tools and create customized analytics.