UniFocus to Host Webinar on A Strategic Approach to Managing Labor Costs in Today's Restaurant Market, May 3 at 2 p.m. EST

April 18, 2017 – On Wednesday, May 3 from 2-3 p.m. EST, UniFocus , the Dallas-based provider of the service industry’s most comprehensive workforce management systems and financial tools, will host the webinar “ A Strategic Approach to Managing Labor Costs in Today's Restaurant Market.”

The Walper Hotel Adds UniFocus’ GUESTScope & STAFFScope

Published in Hotel Online – November 17, 2016 – The Walper Hotel, a refined landmark hotel that dates back to 1893 and is located in the heart of Kitchener, Ontario, has added UniFocus' innovative GUESTScope and STAFFScope solutions in order to continually maintain superior staff engagement and customer satisfaction levels.

Integrating Guest Surveys and Online Reviews: A Two-Pronged Approach to Greater Customer Satisfaction

Social media reviews and guest surveys both offer valuable insights into customer satisfaction, and how a hotel responds to that feedback can make or break its business. An effective feedback system is one that monitors both online reviews and survey results to create a holistic view of the guest experience.

SA Hospitality Group, UniFocus’ Newest Partner Brings in Time and Attendance and Labor Management

October 29, 2015, Dallas, TX. The SA Hospitality Group has recently partnered with UniFocus by bringing in two of the latter’s solutions, Time and Attendance and the “Lite” version of its Labor Management System.  With T&A, SA Hospitality will be able to

Benchmark Hospitality Brings in Multiple UniFocus Solutions

September 30, 2015, Dallas, TX.  UniFocus is excited to announce its newest Loyalty partner, Benchmark Hospitality International.  Benchmark has signed on for two of the organization’s loyalty services, GUESTScope™, the guest satisfaction tool, and